Senior Account Manager – Europe

🕒 August 20

🇪🇺 Europe – Remote

💵 €70k - €90k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🗣️🇩🇪 German Required

Where this job comes from

Posted on OpenProject | open source project management software's careers page, not through a job board

First seen by Remote Rocketship August 20

Still open on OpenProject | open source project management software's site. Checked 43 minutes ago.

Logo of OpenProject | open source project management software

OpenProject | open source project management software

11 - 50 employees

Founded 2012

💼 Consulting

🏥 Healthcare

🏗️ Construction

Consulting • Healthcare • Construction

OpenProject is a leading open source project management software designed to facilitate classic, agile, or hybrid project management in a secure environment. It offers both a Community edition, which is free of charge, and an Enterprise edition with professional support and additional features. The platform supports a wide range of integrations such as GitHub, GitLab, Nextcloud, and more, and provides a robust API for customization. OpenProject emphasizes data security and transparency, allowing users to either host the software on-premises or use its cloud hosting option. It features comprehensive tools for project planning, task management, and team collaboration, reinforcing it as a versatile solution for diverse industries including construction, education, IT, healthcare, and more. With a strong commitment to open source values, OpenProject empowers users with full control over their data and seamless project management capabilities.

📋 Description

• Build and maintain strong, long-lasting relationships with potential clients, focusing on German-speaking customers • Identify and tailor solutions to individual customer needs, provide timely responses, and suggest best practices • Conduct in-person and remote demo sessions for prospects and clients • Negotiate tender and contract terms and conditions • Lead and complete Proofs of Concept for large organisations • Manage stakeholder interactions and provide training and consulting support • Represent the team at conferences, connect with clients and partners, present OpenProject, deliver talks, and participate in podcasts or interviews • Collaborate with partners to deliver solutions for new customers • Work hands-on where needed while considering the broader system context • Communicate clearly and proactively in a remote-first environment • Collaborate cross-functionally with Sales, Customer Support, Product, Engineering, and Marketing

🎯 Requirements

• Fluency in German (native level) and English • French or Spanish is a plus, but not required • Proven experience in sales or customer success, with a track record of delivering meaningful outcomes • Effective communication and active listening skills to communicate, present, and influence credibly and effectively at all levels, including executive and C-level • Strong technical and product understanding • Ability to collaborate confidently with specialists and stakeholders across disciplines • Genuine care about providing exceptional service to clients and users • Curiosity, openness to experimentation, and willingness to engage in thoughtful discussions with peers • Passion for Open Source • Experience working in a remote-first environment, with a high degree of autonomy and flexibility • Familiarity with OpenProject or Jira is a plus, not required

🏖️ Benefits

• The creative challenges and learning opportunities of a start-up combined with the stability of a well-established company • Opportunity to contribute to a high-visibility open source project • Culture of continuous learning, feedback, and shared ownership • Annual Passion Time off-site • Job bikes • Paid child care • Exposure to a diverse and inspiring user base

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