Key Account Manager – Hotels

🕒 October 26

🤠 Texas – Remote

🤠 Texas – Remote

💵 $70k - $78k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 20 days.
• Jobs at this company usually fill in 50 days.
• Reposted once.

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OpenTable

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🍽️ Food & Beverage

🏨 Hospitality

📦 Logistics

💰 $36M Series C on 2000-09

Food & Beverage • Hospitality • Logistics

OpenTable is an online restaurant reservation service that allows users to discover and book tables at restaurants across the globe. The platform offers a comprehensive list of dining options in various cities, helping diners explore popular spots and unique dining experiences. OpenTable also partners with restaurants to provide reservation management software that optimizes seating, tracks diner preferences, and offers marketing tools to improve restaurant operations. The service extends its social impact by participating in initiatives such as supporting homelessness projects through diner donations.

📋 Description

• Own relationships with assigned Hotel management companies and North American regional chains • Conduct conversations around technology strategy and food-and-beverage operations • Provide customized, data-driven product and service presentations in person and online • Develop and execute account engagement plans, including training sessions, email communications, quarterly business reviews and troubleshooting calls • Provide internal and external reporting tracking customer and internal objectives • Represent OpenTable at industry and partner events and tradeshows • Navigate complex decision-making and procurement processes to identify stakeholders • Coordinate account plans with OpenTable field account management and Hotel Account Executive teams • Maintain account documentation and client engagement feedback in Salesforce • Gather customer feedback for product upgrades • Drive adoption and usage of key product features across target accounts • Keep current with hospitality product and technology developments

🎯 Requirements

• Minimum 3+ years of experience in B2B account management • Passion for the hospitality industry with knowledge and experience working with Hotels • Ability to take ownership of an account portfolio • Track record of owning and executing strategic initiatives to meet pre-set objectives • Ability to use data and analytics to inform decision-making and build business cases • Stakeholder management skills • Strong time management and comfort with administrative tasks • Proficient in Google Suite and Microsoft Office • Comfortable working in an unstructured and forward-thinking environment

🏖️ Benefits

• Work from (almost) anywhere for up to 20 days per year • Company-paid therapy sessions through SpringHealth • Company-paid subscription to Headspace • Annual company-wide week off a year • Paid parental leave • Generous paid vacation + time off for your birthday • Paid volunteer time • Development Dollars • Leadership development • Access to thousands of on-demand e-learnings • Travel Discounts • Employee Resource Groups • Competitive retirement and health plans • Health benefits • Flexible spending account • Retirement benefits • Life insurance • Paid time off, including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays • Parental leave benefits • Eligible to be considered for an annual bonus

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