Technical Consultant

🕒 August 20

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 19%

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Logo of OpenText

OpenText

10,000+ employees

Founded 1991

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $1G Post IPO debt on 2022-12

Enterprise • SaaS • B2B

OpenText is a Canadian enterprise software company that provides enterprise information management solutions and cloud-based services. It offers products for enterprise content management, document and records management, information governance, collaboration, and related IT/cloud operations, serving business customers with both on-premises and SaaS delivery models. The company's public materials emphasize enterprise-focused careers, cloud and IT operations, client success, and professional services.

📋 Description

• Work across the full solution lifecycle, from architecture, design and implementation through testing, documentation, and customer handover • Understand customer requirements and translate them into effective technical solutions • Contribute to solution architecture and technical design across the OpenText portfolio • Install, configure, and implement OpenText software components • Deliver projects to agreed timelines and quality standards • Create technical documentation supporting solution delivery and ongoing operations • Communicate technical options, recommendations, and decisions to technical and non-technical stakeholders • Support pre-sales and bid activities, including technical solution design, scoping, and effort estimation • Identify opportunities to expand and enhance customer solutions through change requests and ongoing engagement • Build relationships with customers and internal teams, manage expectations, and ensure successful delivery • Work across varied industries and projects, including transformation programmes • Progressively take ownership of technical engagements and lead delivery with increasing autonomy • Travel nationally and occasionally internationally, including customer-site engagements where required

🎯 Requirements

• Previous experience working on technical implementation and software configuration projects • Experience delivering enterprise-wide solutions • Experience with implementation and upgrades, systems integration, and system and unit testing approaches and methodologies • Good working knowledge of Windows Server, Solaris, or Linux • SQL knowledge; Oracle or SQL Server preferred • XML-related technologies and frameworks such as SAX, DOM, and STAX • HTTP/HTTPS and related protocols • Web server technologies, TCP/IP, and basic networking protocols • LDAP and/or Active Directory experience • Cloud technologies and practices • Scripting languages • Understanding of the software development lifecycle and industry-standard frameworks • Strong interpersonal and people management skills • Experience contributing to and writing detailed, quality documentation • Participation in pre-sales processes and sales/bid documentation • Ability to build and manage strong internal and external customer relationships • Ability to use own initiative to resolve problems and obtain relevant information • Willingness to travel in the UK and internationally • OpenText Content Server, xECM, or Documentum experience highly desirable but not essential • Eligible to obtain high-level security clearance in the UK

🏖️ Benefits

• Training, mentoring and development opportunities • Dedicated mentor • Inclusive work environment • Reasonable accommodation during the application or recruiting process

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