Manager, Quality – Commercial Site Onboarding

Job not on LinkedIn

🕒 October 7

🇺🇸 United States – Remote

💵 $100k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Orca

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

₿ Crypto

💸 Finance

Fintech • Crypto • Finance

Orca is a platform that facilitates trading and liquidity provision by leveraging the speed of Solana blockchain technology on the Ethereum network. It allows users to trade, manage portfolios, and connect their wallets on the Eclipse network. Designed to provide a seamless experience by combining Ethereum's ecosystem with Solana's rapid processing capabilities, Orca targets users interested in cryptocurrency trading and liquidity solutions.

📋 Description

• Lead and manage the end-to-end onboarding process for commercial sites • Coordinate with account managers, case managers, operations, and logistics teams • Develop and maintain understanding of client expectations throughout onboarding • Conduct site assessments and audits for compliance with quality standards and industry regulations • Set onboarding timelines, objectives, and milestones with commercial teams • Monitor progress and address challenges or delays • Provide guidance and training to new commercial partners on systems, tools, and best practices • Collect and analyze stakeholder and client feedback to improve onboarding • Develop and maintain onboarding documentation, policies, procedures, and resources • Serve as primary client contact during onboarding • Collaborate with quality assurance to ensure deliverables meet company quality standards

🎯 Requirements

• Bachelor’s degree in Business Administration, Project Management, Healthcare or a related field (or equivalent work experience) • Minimum of 3-5 years of experience in onboarding, project management, or quality assurance • Proven experience managing complex projects with multiple stakeholders • Strong knowledge of quality management principles and practices • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal teams and external clients • Highly organized with exceptional attention to detail and problem-solving skills • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment • Proficiency in project management software, CRM tools, and Microsoft Office Suite is a plus • Experience in commercial site operations, healthcare administration, FACT or similar industry experience is a plus • Candidates must reside on the West Coast • Up to 25-50% travel to assigned Authorized Treatment Centers required

🏖️ Benefits

• Pre-IPO equity • Annual bonus • Competitive medical, dental, and vision benefits • PTO • 401(k) plan • Life and accidental death and disability coverage • Parental leave benefits • Subsidized daily lunches and snacks at on-site locations

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