Vice President - Private Equity Value Creation

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May 20

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OUTSOURCE CONSULTANTS, LLC

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B2B • Consulting

OUTSOURCE CONSULTANTS, LLC is a premier customer experience (CX) advisory firm. They specialize in enhancing customer service for their clients by connecting them with top-tier outsourced call center partners. Their expertise includes call center search and selection, consulting, and solutions for overcoming call center labor shortages. OUTSOURCE CONSULTANTS advises on leveraging a mix of outsourcing and AI technology to improve performance metrics and reduce operational costs, helping clients achieve their ideal CX state within budget constraints. The firm provides extensive resources and tools, including a call center pricing calculator and BPO market trend reports, to support informed decision-making in outsourcing strategies.

11 - 50 employees

🤝 B2B

📋 Description

• Department: Sales • Reports to: EVP of CX & BPO Advisory • Location: Remote/Hybrid • Status: Full Time, Exempt • This role will leverage your PE value creation relationships to drive results with our proven PortCo approach in the Customer Experience (CX) labor and tech space. • This is a high-impact, relationship-driven role with clear revenue goals and strong internal support. • Drive sufficient volume to result in $2.5M in company revenue. • Help continuously refine our PE strategy to stay aligned with changing market conditions.

🎯 Requirements

• Established relationships with value creation teams at buy-out private equity firms. • Proven success selling through PE firms into their portfolio companies. • Ability and willingness to develop new PE relationships and expand your network. • Strong executive presence and communication skills. • Ability to manage complex sales cycles and tailor messaging to both the sponsor and operator audience. • Background in BPO or Customer Experience (CX) services. • Understanding of how CX impacts operational performance in high-growth companies. • Familiarity with financial advisory or tech-enabled services. • Comfort selling to both strategic and operational stakeholders.

🏖️ Benefits

• Competitive compensation based on experience and qualifications • Comprehensive benefits package that includes medical, dental, vision, and 401(k). • Paid Time Off (PTO) and paid company holidays • Birthday PTO – enjoy a paid day off to celebrate your birthday • Volunteer Time Off – a paid day off to give back to causes you care about