Owner.com
201 - 500 employees
Founded 2020
🍽️ Food & Beverage
📣 Marketing
💼 Consulting
💰 $120M Series C - Owner on 2025-05
Food & Beverage • Marketing • Consulting
Owner. com is an AI-powered SaaS platform that helps independent restaurants grow direct online sales by providing branded websites, online ordering, custom mobile apps, automated marketing, loyalty programs, and zero-commission delivery. The company emphasizes driving more Google traffic, repeat orders, and reduced third-party fees for restaurant owners through turnkey technology and support.
Customer Success Manager – Strategic
🕒 July 17
🌐 United States, Canada – Remote
🏄 California – Remote
💵 $90k - $100k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 3%
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Owner.com
201 - 500 employees
Founded 2020
🍽️ Food & Beverage
📣 Marketing
💼 Consulting
💰 $120M Series C - Owner on 2025-05
Food & Beverage • Marketing • Consulting
Owner. com is an AI-powered SaaS platform that helps independent restaurants grow direct online sales by providing branded websites, online ordering, custom mobile apps, automated marketing, loyalty programs, and zero-commission delivery. The company emphasizes driving more Google traffic, repeat orders, and reduced third-party fees for restaurant owners through turnkey technology and support.
📋 Description
• Manage a named portfolio of ~100 parent restaurant brands • Fill gaps of CMO, CTO, or data analyst for independent restaurant owners • Own retention and growth for your book • Prepare and deliver recurring performance reviews • Have real input into engagement models and operational systems • Work closely with Sales, Partnerships, Launch, Marketing, SEO, and Product
🎯 Requirements
• 3+ years in Customer Success, Account Management, or related customer-facing role in B2B or B2B2C SaaS • Experience managing multi-location or high-value accounts • A consultative, data-informed approach • Ability to handle hard conversations with grace • Strong prioritization instincts • Comfort with fast-moving environment • Communication skills that flex
🏖️ Benefits
• comprehensive health coverage • work from anywhere (100% remote workplace) • unlimited PTO • extra fun perks!
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