
201 - 500 employees
☁️ SaaS
💳 Fintech
🤝 B2B
💰 Debt Financing on 2022-05
SaaS • Fintech • B2B
Paddle is a comprehensive merchant of record and payment solution specifically designed for SaaS businesses. It provides a complete suite of products and services including billing, subscription management, pricing strategies, tax compliance, fraud protection, and more. Paddle helps software companies manage payments, streamline billing, and enhance customer retention with tools like ProfitWell Metrics and Price Intelligently. By handling sales taxes, fraud liability, and all aspects of the billing process, Paddle enables SaaS businesses to focus on growth without worrying about the complexities of global compliance.
🔥 8 minutes ago
🌐 United Kingdom, Canada – Remote
⏰ Full Time
🟠 Senior
🤖 AI Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
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201 - 500 employees
☁️ SaaS
💳 Fintech
🤝 B2B
💰 Debt Financing on 2022-05
SaaS • Fintech • B2B
Paddle is a comprehensive merchant of record and payment solution specifically designed for SaaS businesses. It provides a complete suite of products and services including billing, subscription management, pricing strategies, tax compliance, fraud protection, and more. Paddle helps software companies manage payments, streamline billing, and enhance customer retention with tools like ProfitWell Metrics and Price Intelligently. By handling sales taxes, fraud liability, and all aspects of the billing process, Paddle enables SaaS businesses to focus on growth without worrying about the complexities of global compliance.
• Design and build AI-powered systems for account segmentation, enrichment, scoring, prioritisation and buying-signal detection • Develop and deploy agentic workflows for account research, outbound personalisation, call summarisation and CRM hygiene • Write production-quality code and build integrations, data pipelines and services • Take solutions from prototype to reliable daily use • Optimise systems for quality, latency and cost through evaluation, prompt design, model selection, routing, caching, context management and token optimisation • Establish practical patterns for AI systems, including monitoring, guardrails, documentation and measures of business impact • Work closely with Marketing, Sales and RevOps to solve high-value problems and build practical AI solutions • Own the full lifecycle of systems, including evaluation, observability, reliability and cost optimisation
• Strong software engineering experience • Ability to independently take a problem from technical design through to production • Python and SQL experience particularly relevant • Hands-on experience building applications with large language models, APIs, retrieval systems, agents or other applied AI technologies • Understanding of evaluating and operating AI systems in production • Ability to manage hallucination risk, latency, reliability, context limits and variable model costs • Experience with structured and unstructured data • Experience building integrations and turning information from multiple sources into useful systems • Understanding of ICP, segmentation, pipeline, buyer intent and sales workflows • Direct GTM experience beneficial but not essential • Ability to work directly with users, handle ambiguity, and balance speed, quality and maintainability
• Unlimited holidays • 4 months paid family leave regardless of gender • Remote work from anywhere, from one of Paddle’s hubs, or a combination of both • Annual learning fund • Regular internal and external training • Personal development support and exposure to new challenges • Inclusive and supportive workplace accommodations • Transparent, collaborative and respectful culture
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