Account Manager, B2C

November 9

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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Preowned Auto Logistics

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Transport • B2C • B2B

Preowned Auto Logistics is a nationwide vehicle transport broker that arranges safe, insured door-to-door shipping for cars, luxury and classic vehicles, RVs and electric vehicles using vetted open and enclosed carriers. The company coordinates residential and corporate relocations, dealer and auction deliveries, and international shipments while providing tracking, customer support, and API integrations for dealerships, digital retail platforms and fleet partners. PAL emphasizes reliable, fast service, constant communication, flexible scheduling, and fully insured transport.

51 - 200 employees

Founded 2001

🚗 Transport

👥 B2C

🤝 B2B

📋 Description

• Handle a high volume of inbound calls from individual customers nationwide regarding vehicle transportation services. • Serve as the main point of contact throughout the customer journey — from initial inquiry, quoting a price to booking car delivery. • Generate quotes, present pricing options, and close sales while delivering excellent service and building trust. • Proactively work with Customer Support by collaborating on shipment status, handling changes, and addressing any service concerns. • Educate customers on service options, delivery timelines, insurance, and company policies to ensure clarity and satisfaction. • Maintain accurate records of customer interactions, quotes, and orders in the CargoTel system. • Collaborate closely with the operations and dispatch teams to ensure on-time pickup and delivery. • Meet or exceed monthly sales targets, conversion goals, and customer satisfaction metrics.

🎯 Requirements

• 2+ years of experience in B2C account management, inside sales, or high-volume customer service (preferably in transportation, logistics, or related industries). • Proven track record of meeting or exceeding sales goals in an inbound sales environment. • Strong communication, negotiation, and relationship-building skills. • Ability to multitask and manage multiple accounts in a fast-paced environment. • Proficiency with CRM platforms and call management tools. • High level of professionalism, attention to detail, and problem-solving skills.

🏖️ Benefits

• Health & Dental • 401K plan • PTO and paid holidays