Customer Success Manager – North

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Partly

11 - 50 employees

☁️ SaaS

🤝 B2B

Automotive • SaaS • B2B

Partly is a company that provides an integrated suite of software, algorithms, and databases specifically designed for the auto parts industry. The company's infrastructure includes a parts commerce platform, intelligent parts interpretation, and advanced algorithms for optimal parts selection, catering to repair shops, OEMs, and green suppliers. Partly aims to streamline the parts supply chain by offering modern, scalable APIs and a comprehensive ecosystem of applications. With a focus on creating a unified language for all vehicle parts, Partly enables efficient operations and superior buyer experiences in the automotive sector.

📋 Description

• Activate newly signed repairers. • Build the activation and retention playbook. • Bring data and systems rigour. • Drive adoption and retention. • Be the repairer's main contact post-signature. • Be the Voice of the Repairer internally.

🎯 Requirements

• Early customer success or account management experience. • A process and systems builder. • Comfortable with data and tools. • Hands-on, organised and scrappy. • Strong communicator across audiences. • Ownership mindset and high potential. • (Bonus) Automotive, marketplace or B2B SaaS exposure.

🏖️ Benefits

• Competitive base salary + equity • Commuting Allowance. • Annual global offsite in New Zealand • Parental leave: • Team lunches: • Flexible working hours: • Season openers & events: • Healthy body, healthy mind:

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