Customer Success Account Manager, French Speaking

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November 20

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Patrique Mercier Recruitment

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Recruitment • B2B • eCommerce

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.

2 - 10 employees

Founded 2022

🎯 Recruiter

🤝 B2B

🛍️ eCommerce

📋 Description

• - Serve as the primary point of contact for French-speaking clients, offering personalized assistance and support throughout their journey. • - Gain a comprehensive understanding of our software solutions to advise clients on best practices and usage. • - Schedule regular check-ins with clients to monitor their satisfaction and identify areas for enhancement. • - Work closely with internal teams to address client inquiries and improve overall service delivery. • - Utilize client feedback and performance metrics to assess account health and facilitate growth.

🎯 Requirements

• - Fluency in French is mandatory; proficiency in English is advantageous. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter. • - Demonstrated experience in account management, customer success, or similar roles, ideally within the software sector. • - Exceptional interpersonal skills with an emphasis on building lasting relationships. • - Strong communication and presentation capabilities. • - Analytical skills to interpret client data and feedback effectively. • - Capacity to manage several accounts while maintaining an organized approach to tasks. • - Genuine enthusiasm for customer success and a commitment to delivering outstanding results for clients!

🏖️ Benefits

• - Training & Development • - Performance Bonus • - 2 Extra Salaries Per Year Fully Paid Training • - Good Salary • - Fully Paid Relocation Package ( flight, transfer and hotel)