Customer Success Account Manager, German Speaking

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November 20

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Patrique Mercier Recruitment

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Recruitment • B2B • eCommerce

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.

2 - 10 employees

Founded 2022

🎯 Recruiter

🤝 B2B

🛍️ eCommerce

📋 Description

• - Act as the main point of contact for German-speaking clients, overseeing their account and providing tailored support. • - Develop deep knowledge of our software solutions and guide clients to leverage them for optimal results. • - Conduct regular check-ins and reviews with clients to assess satisfaction and identify opportunities for improvement. • - Collaborate with internal teams to resolve client issues and ensure a seamless experience. • - Analyze customer feedback and metrics to report on account health and success.

🎯 Requirements

• - Fluency in German is essential; proficiency in English is a plus. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter. • - Proven experience in account management, customer success, or a related field, preferably in the software industry. • - Strong interpersonal skills with a focus on relationship-building. • - Excellent communication and presentation abilities. • - Analytical mindset with the ability to interpret customer data and feedback. • - Ability to manage multiple accounts and prioritize tasks effectively. • - Passionate about customer success and eager to drive positive outcomes for clients!

🏖️ Benefits

• - Training & Development • - Performance Bonus • - 2 Extra Salaries Per Year Fully Paid Training • - Good Salary • - Fully Paid Relocation Package ( flight, transfer and hotel)