OSP Coordinator – Specialist Support III

🕒 July 2

🏄 California – Remote

🏄 California – Remote

💵 $26 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Pearce Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏗️ Construction

📦 Logistics

💼 Consulting

Construction • Logistics • Consulting

Pearce Services is a national provider of mission-critical infrastructure engineering, operations, and maintenance solutions. The company designs, commissions, constructs, and maintains telecom networks (wireless, wireline, and fiber), renewable energy assets (commercial and utility-scale solar, wind, energy storage), EV charging networks, and data center/critical facility systems. Backed by CBRE and a large nationwide field workforce, Pearce delivers preventive and predictive maintenance, remote monitoring, rapid-response repairs, HVAC and electrical services, and turnkey uninterrupted power solutions to keep assets online and optimized.

📋 Description

• Coordinate work order administration activities, including scheduling, tracking, reconciliation, and closeout • Monitor project milestones and ensure work orders progress according to established timelines • Coordinate material procurement and staging to support project execution • Serve as the primary liaison between Planning, Engineering, Drafting, vendors, and other cross-functional teams • Coordinate workflow across OSP Planning, Engineering, Drafting, and Construction teams • Assign work, monitor workflow, and ensure quality standards are met • Track project progress and provide status updates and reporting to leadership • Identify, troubleshoot, and resolve work order or project issues, escalating risks as appropriate • Support vendors throughout the project lifecycle • Maintain accurate documentation and records within multiple business systems • Assist with process documentation, workflow improvements, and operational efficiency initiatives • Develop reports, dashboards, and metrics to monitor project performance and support management decision-making • Perform additional duties and special projects as assigned

🎯 Requirements

• Experience supporting OSP (Outside Plant) Engineering operations is required • Experience coordinating OSP engineering workflows, work orders, or telecommunications projects • Advanced proficiency in Microsoft Excel, Word, and PowerPoint • Working knowledge of SharePoint • Strong understanding of OSP engineering processes, work order management, and project coordination • Ability to coordinate multiple projects while meeting deadlines in a fast-paced environment • Experience documenting business processes and driving continuous process improvement • Strong analytical, organizational, and problem-solving skills • Proven ability to build collaborative relationships across engineering, planning, drafting, construction, vendors, and leadership teams • Excellent written and verbal communication skills • Strong attention to detail and commitment to accuracy • Ability to work independently with minimal supervision • Demonstrated conflict resolution and issue resolution skills • Ability to quickly learn new systems and applications • Excellent time management skills with the ability to prioritize competing demands • Experience within the telecommunications industry supporting fiber network deployment • Experience with work order management systems and project tracking tools • Experience coordinating cross-functional engineering teams in a high-volume environment • Familiarity with IQGeo, ArcGIS, AutoCAD, SpatialNet, or similar systems is a plus • Associate's or Bachelor's degree in Business Administration, Telecommunications, Engineering Technology, Project Management, or a related field preferred

🏖️ Benefits

• Performance and referral bonuses • Production incentives • Tool/equipment and fuel stipends • Company vehicle, as required for the role • Per diem or other applicable compensation • Health insurance • Life insurance • 401(k) with employer match • Paid time off • Tuition reimbursement • Professional development courses/training • Medical, dental, and vision insurance • Flexible spending accounts • HSA option • Paid vacation • Paid holidays • Company phone, laptop, or tablet, as required for the role • Necessary tools and safety equipment