Senior Account Manager

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November 5

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Pearl Lemon

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B2B • Enterprise • eCommerce

Pearl Lemon is an award-winning London-based SEO and digital marketing agency that helps businesses grow organic traffic, leads and visibility through technical SEO, on-page and off-page optimization, link building, content marketing, PPC, local and international SEO, and audits. The agency offers tailored services for e-commerce, enterprise clients and service businesses, and also provides related services such as PR, lead generation and web development.

51 - 200 employees

Founded 2016

🤝 B2B

🏢 Enterprise

🛍️ eCommerce

📋 Description

• Development of long-term relationships with accounts • Ensuring clients receive requested products and services in a timely manner • Communication of client needs and demands to the company • Forecast and track of client account metrics • Management of projects within client relationships, working to carry out client goals while meeting company goals • Identifying opportunities to grow business with existing clients • Coordination with staff members working on the same account to ensure consistent service • Collaboration with the sales team to reach prospective clients • Service for multiple clients concurrently, often meeting deadlines • Keeping records of client transactions

🎯 Requirements

• Preferably with 5-8 years of experience • Experience in client-focused solutions • Project management skills • Ability to listen and understand the clients challenges • Ability to communicate clients’ needs with staff • Talent for influencing client management • Ability to manage multiple projects and relationships simultaneously • Good knowledge of SEO or keen interest in learning • Negotiation, communication and presentation Skills • Strong organizational and time-management abilities