Shop Strategy & Operations Manager

Job not on LinkedIn

November 28

🇨🇦 Canada – Remote

💵 $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Apply Now
Logo of Pearl West

Pearl West

eCommerce • B2B • Retail

Pearl West is a company that specializes in acquiring and growing Amazon businesses. They provide a straightforward process for sellers to sell their businesses in less than 30 days, and they focus on optimizing profits post-acquisition. Pearl West employs a personalized approach to each sale, ensuring that sellers receive fair valuations and transparent communication throughout the process. Their expertise includes optimizing supply chains, improving product listings, and leveraging market strategies to exponentially grow acquired brands on Amazon.

11 - 50 employees

🛍️ eCommerce

🤝 B2B

🛒 Retail

📋 Description

• Partner directly with the Head of TikTok Shop to set quarterly objectives, resource plans, and strategic initiatives. • Stay ahead of TikTok Shop updates, beta programs, and new features to identify early-mover advantages. • Build internal playbooks, SOPs, and repeatable systems for sourcing, onboarding, community, reporting, and creator management. • Ensure tactical execution aligns with shop and brand priorities across all teams. • Audit and optimize shop operations , including listings, logistics, messaging flows, creator onboarding, and content QC. • Develop performance dashboards, trackers, and operational reporting in collaboration with data teams. • Support campaign planning (Mega Sale Days, Flash Sales, GMV pushes). • Identify bottlenecks across the system and deploy fast solutions. • Lead cross-functional alignment between ops, paid media, community, and creators. • Drive experimentation frameworks across creators, messaging, content formats, and GMV Max Key Performance Indicators (KPIs)

🎯 Requirements

• 3–5+ years of overall experience in e-commerce, social commerce, operations, or growth, with 1-2 years of experience in TikTok Shop strategy and operations. • Strong understanding of TikTok Shop, affiliate ecosystems, or marketplace operations • Proven ability to build SOPs, systems, and scalable processes • Analytical mindset with strong comfort in dashboards, spreadsheets, and reporting • Ability to operate cross-functionally and keep teams aligned • Fast execution speed — comfortable making decisions with imperfect information

🏖️ Benefits

• Performance bonuses • Equity potential • Flexible hybrid/remote setup • Full access to training, resources, and growth pathway

Apply Now

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