Creator Commerce Manager

🕒 December 2, 2025

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PetLab Co.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🛍️ eCommerce

🧘 Wellness

eCommerce • Wellness

PetLab Co. is a company founded by pet owners, dedicated to creating high-quality pet supplements and products. Since its launch in 2018, it has grown a global community of over 300,000 loyal customers. PetLab offers a range of products including probiotics, joint support supplements, dental formulas, and allergy relief products for pets. Their products are made in the USA with globally sourced ingredients, and they focus on vet-reviewed and clinically studied formulas. PetLab Co. offers free shipping on subscription orders and is NASC certified, ensuring safety and quality for pet health products.

📋 Description

• Scale and lead our TikTok Shop creator network. Launch challenges, foster engagement, and build daily relationships that drive high-quality content. • Develop and refine performance-first creative briefs based on top-performing formats and trends across TikTok Shop and relevant channels. • Use content, shop, and paid performance data to drive creative iteration and campaign improvement. • Manage agency partners and collaborate with TikTok Shop and internal teams to enhance performance.

🎯 Requirements

• 2+ years of experience building creator or customer communities with proven results (e.g., GMV, sales). • 1+ year of experience scaling TikTok Shop operations or directly driving measurable sales through the platform. • Demonstrated ability to drive measurable sales through creative content — ideally for TikTok Shop. • Highly analytical and fluent in performance metrics and creator content data. • A strong creative strategist with the ability to identify top-performing content across our own, competitive, and adjacent categories — and scale those insights into briefs creators can execute. • Clear, confident communicator and strong collaborator. • Spanish fluency is a big advantage.

🏖️ Benefits

• Private Health Care through Vitality • Generous Annual Leave - 28 days + public and bank holidays • Help@Hand – Employee Assistance Programme • Royal London Pension Scheme – We offer a workplace pension scheme with one of the UK’s leading providers of group pensions. With an employer contribution of 5%! • Enhanced Maternity / Paternity / Adoption Leave – because time with new family members is important! • Nursery Salary Sacrifice Scheme • Generous Learning and development budget – We always want you to keep learning. • Puppy Therapy – working in partnership with Paws in Work to provide a boost of oxytocin once a year. • Free breakfast, fruits and snacks – refuel and revitalise with free munchies in the office. • Working Environment – dogs are welcome! • Life Assurance – In the event of your death, while employed by us, your chosen beneficiaries will be provided with a tax-free lump sum equivalent of four times your basic salary. • Discount Vouchers & Gym Memberships – get discounts at a whole range of retailers and gym memberships through our provider, WellHub. • Electric Vehicle Scheme – Employees sacrifice salary in return for a new electric car, typically saving 30-40% of costs through income and tax and national insurance. • Give Back Day – An extra day off in the year to volunteer plus a £50 contribution to your chosen charity. • Health Cash Benefit – We offer the bronze package with enables you to claim a certain amount of cashback when you pay for something that is health related, i.e dental