Operations & Program Integration SME

🕒 August 5

🇺🇸 United States – Remote

💵 $110k - $130k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

👻 Ghost score 1%

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Prometheus Federal Services (PFS)

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Prometheus Federal Services (PFS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) dedicated to transforming healthcare for federal agencies. Founded in 2014, PFS leverages research and data analytics to enhance healthcare access, quality, and outcomes for Service Members, Veterans, and their families. By partnering with government entities like the Department of Veterans Affairs, PFS provides innovative solutions and strategic support in areas such as healthcare transformation, program management, and quality improvement, aiming to ensure that Veterans receive the best possible care and service.

📋 Description

• Lead enterprise-level program integration across multiple healthcare transformation workstreams • Establish governance structures, decision-making processes, operating rhythms, and performance reporting frameworks • Facilitate collaboration among VHA leadership, program offices, contractors, technology vendors, and implementation partners • Analyze and document current-state and future-state business processes, workflows, organizational structures, and dependencies • Identify operational gaps, resource constraints, and process improvement opportunities • Support requirements management, including gathering, validating, documenting, and maintaining requirements • Develop and maintain roadmaps, integrated master schedules, implementation plans, risk registers, dependency trackers, and executive briefings • Monitor and manage program risks, issues, assumptions, and dependencies • Coordinate technology and operational initiatives against enterprise objectives and timelines • Support acquisition planning, contractor coordination, and performance management • Collaborate with technical teams to align solutions with business requirements and user needs • Support executive leadership with strategic communications, decision materials, portfolio reporting, and program analyses • Establish metrics to evaluate progress, operational effectiveness, adoption, and business outcomes • Facilitate stakeholder sessions, workshops, interviews, and working groups • Support healthcare modernization initiatives involving patient scheduling, workforce transformation, digital service delivery, and veteran experience

🎯 Requirements

• Bachelor's degree from an accredited institution • Minimum 10 years of professional experience supporting federal healthcare programs • Minimum 7 years of experience leading program management, operations modernization, business transformation, or strategic integration efforts • Experience supporting complex, multi-stakeholder initiatives involving government, contractor, and technology vendor teams • Experience supporting enterprise healthcare technology implementations, digital transformation programs, or large-scale operational improvement initiatives • Knowledge of Veterans Health Administration operations, healthcare delivery models, governance structures, and business processes • Experience facilitating executive-level governance forums and presenting to senior government leadership • Strong business process analysis, operational assessment, and requirements management skills • Experience developing and maintaining project plans, schedules, governance artifacts, risk management documentation, and executive reporting products • Ability to synthesize complex operational, technical, and organizational information into actionable recommendations • Proficiency with Microsoft Office 365, including Word, Excel, PowerPoint, Teams, SharePoint, and Visio • Excellent written and verbal communication skills • Ability to work independently and within multidisciplinary teams in a fast-paced environment • Ability to work in the U.S. indefinitely without sponsorship • Ability to obtain a public trust • Preferred: Master's degree in a related field • Preferred: Experience with Enterprise Patient Scheduling, community care, direct care, veteran self-service platforms, or healthcare scheduling operations • Preferred: PMP, Lean Six Sigma, CSM, Prosci, or similar certification • Preferred: Experience supporting VHA, VBA, OIT, or other federal healthcare organizations • Preferred: Familiarity with Agile delivery methodologies, portfolio management, and enterprise governance frameworks • Preferred: Experience coordinating large contractor ecosystems, system integrators, or enterprise technology vendors

🏖️ Benefits

• Health, dental, and vision coverage • Flexible spending accounts • Disability and life insurance • Retirement plan • Paid time off • Other programs to support employees and their families