Business Analyst

🕒 September 10

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PhoenixTeam

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💳 Fintech

🏠 Real Estate

🤖 Artificial Intelligence

Fintech • Real Estate • Artificial Intelligence

PhoenixTeam is a company specializing in providing innovative solutions and services to the mortgage industry through integration of data analytics and software development. They focus on delivering quality outcomes by leveraging advanced technologies and methodologies to enhance business processes and drive value for clients in both commercial and federal sectors. Their offerings include training programs, advising, coaching, and customized product solutions designed to align with the specific needs of mortgage professionals, ensuring successful implementation and user adoption.

📋 Description

• Gather, analyze, and document business and technical requirements • Facilitate working sessions with product, engineering, data, and business SME stakeholders to capture current-state processes and define target-state workflows • Translate requirements into user stories, process flows, and acceptance criteria guiding development and testing teams • Analyze dependencies, risks, and data quality issues • Partner with engineering teams to validate alignment with customer-approved technology requirements • Support impact analysis and change management activities for transition to real-time, automated data exchange • Maintain requirements traceability, decision logs, and supporting documentation • Communicate project status, risks, and open issues to program leadership and stakeholders

🎯 Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent professional experience • 3+ years of experience as a Business Analyst supporting IT modernization, systems integration, or software delivery projects • Experience gathering and documenting business and technical requirements, including user stories, process flows, and acceptance criteria • Familiarity with API-based integration platforms (e.g., MuleSoft) and cloud/serverless architectures (e.g., AWS Lambda) • Experience facilitating stakeholder working sessions and translating business needs into actionable requirements • Strong written and verbal communication skills, with the ability to work across technical and non-technical audiences • Must be a U.S. citizen and eligible to obtain and maintain a Public Trust clearance / favorable suitability determination • Mortgage, fintech, or other regulated industry experience preferred, not required • Experience supporting Federal customer programs or other federal government agencies preferred • Familiarity with Salesforce, Agentforce, or similar CRM/AI-agent platforms preferred • Experience with FedRAMP preferred • Experience with Agile/Scrum delivery methodologies and tools such as Jira and Confluence preferred • Business analysis certification (e.g., CBAP, PMI-PBA) preferred

🏖️ Benefits

• 100% remote work • Full-time employment • 8–5 ET work hours