
201 - 500 employees
Founded 1990
💼 Consulting
🏥 Healthcare
📣 Marketing
Consulting • Healthcare • Marketing
Phoenix Software Limited is a technology company that specializes in providing comprehensive IT solutions and managed services. They offer a wide range of services including managed IT, cloud infrastructure, cybersecurity, data analytics, AI innovations, software licensing, and more. Phoenix Software is dedicated to empowering organizations to optimize their IT investments, enhance data security, foster collaboration, and implement sustainable IT practices to achieve their business objectives.
🔥 8 minutes ago
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201 - 500 employees
Founded 1990
💼 Consulting
🏥 Healthcare
📣 Marketing
Consulting • Healthcare • Marketing
Phoenix Software Limited is a technology company that specializes in providing comprehensive IT solutions and managed services. They offer a wide range of services including managed IT, cloud infrastructure, cybersecurity, data analytics, AI innovations, software licensing, and more. Phoenix Software is dedicated to empowering organizations to optimize their IT investments, enhance data security, foster collaboration, and implement sustainable IT practices to achieve their business objectives.
• Work within the Security Operation Centre as a first-line responder to incidents triggered by security toolsets • Respond to technical support inquiries and manage individual SOC ticket queues • Ensure SLAs are met and severity and status changes are appropriate • Execute proactive threat hunting in clients' environments • Assist in developing Threat Intelligence within the business • Provide in-depth analysis of security incidents • Assist analysts with creating new use cases, reports, dashboards and automation capabilities • Document all triggered incidents and metrics for SOC management analysis • Work a 7–7 shift on a 4-on/4-off basis, including 2 days and 2 nights
• Infrastructure and network background • Necessary security qualifications to respond to and assist in remediation of security incidents • Experience with SIEM tools, preferably Microsoft Sentinel • Experience and qualifications in Microsoft Azure • Experience working with an ITSM • Excellent oral and written communication skills • Flexibility to work shift patterns • Must have lived continuously in the UK for at least 5 years • Must have no criminal record to achieve the required security clearance
• Encouragement, support and skill development • Benefits are offered, with further details referenced via a benefits link (not included in the posting)
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