Account Management Lead – SMB

🕒 July 28

🏢🏡 New York City – Hybrid

💵 $213.6k - $289.2k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Plaid's careers page ↗Plaid's careers page, not through a job board

First seen by Remote Rocketship July 28

Still open on Plaid's site. Checked 7 hours ago.

Apply Now
Logo of Plaid

Plaid

WebsiteLinkedIn

501 - 1000 employees

Founded 2013

🔌 API

💳 Fintech

🤝 B2B

API • Fintech • B2B

Plaid is a fintech company that provides developer APIs and a global financial data network to connect apps to users' bank accounts and financial institutions. Its product suite (Auth, Identity, Balance, Transactions, Investments, Liabilities, Enrich, Transfer, Signal, Protect, Move, and others) enables fast onboarding, bank payments, credit underwriting, fraud and AML prevention, and personal and business financial management. Plaid connects to 12,000+ financial institutions across 20 countries, supports over one million daily connections, and is used by many fintechs, banks, and marketplaces to build open finance experiences and real-time financial insights.

📋 Description

• Recruiting, hiring, and developing a world-class account management team • Motivating and inspiring each team member • Engaging directly with C-level executives to build and maintain customer relationships • Building and executing the strategy that drives upsell/cross-sell revenue and renewals at scale • Working in a high-pace, cross-functional environment • Working with leadership across the company to set direction for the SMB team

🎯 Requirements

• 8+ years of experience, ideally 3+ years managing a revenue-driving team • Proven track record of success driving revenue through account management at a technology company • Experience in both new customer acquisition and install-base account management • Excitement for recruiting, onboarding, and coaching • Strong ability to articulate technical and financial value propositions • Strong analytical skills to understand customer trends at scale • Ability to build relationships with internal and external stakeholders • Outstanding communication skills to drive internal alignment and results

🏖️ Benefits

• Comprehensive benefit plan, including medical, dental, vision, and 401(k) • Additional compensation in the form(s) of equity and/or commission

Apply Now

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