
11 - 50 employees
âď¸ SaaS
đ¤ B2B
đ¤ Artificial Intelligence
SaaS ⢠B2B ⢠Artificial Intelligence
Pleased AI is a cloud-native customer support platform (SaaS) that centralizes helpdesk/ticketing, live chat, email and social channels into a unified inbox. It emphasizes fast setup and scalability with automation, routing, analytics, API integrations and a knowledge base, plus enterprise features such as AI chat and voice agents, IVR and dedicated infrastructure. The product is positioned for teams that need omnichannel, automated customer support and offers self-serve trials and tiered pricing for Core, Grow, Premium and Enterprise customers.
đĽ 7 minutes ago
đŞđş Europe â Remote
â° Full Time
đĄ Mid-level
đ Senior
âď¸ Software Development Engineer in Test (SDET)
đť Ghost score 15%
Where this job comes from
Posted on Pleased AI's careers page, not through a job board
First seen by Remote Rocketship 7 minutes ago

11 - 50 employees
âď¸ SaaS
đ¤ B2B
đ¤ Artificial Intelligence
SaaS ⢠B2B ⢠Artificial Intelligence
Pleased AI is a cloud-native customer support platform (SaaS) that centralizes helpdesk/ticketing, live chat, email and social channels into a unified inbox. It emphasizes fast setup and scalability with automation, routing, analytics, API integrations and a knowledge base, plus enterprise features such as AI chat and voice agents, IVR and dedicated infrastructure. The product is positioned for teams that need omnichannel, automated customer support and offers self-serve trials and tiered pricing for Core, Grow, Premium and Enterprise customers.
⢠Build and maintain test automation frameworks ⢠Develop reusable testing tools and libraries ⢠Improve test reliability and reduce flaky tests ⢠Manage test data and testing infrastructure ⢠Integrate testing into CI/CD pipelines ⢠Implement release quality gates ⢠Improve deployment confidence and testing efficiency ⢠Define testing strategies and best practices ⢠Support teams with complex testing challenges ⢠Review solutions from a quality and reliability perspective ⢠Coach engineers on testing and quality ownership ⢠Create standards, documentation, and guidelines ⢠Drive adoption of quality practices across teams ⢠Analyze incidents and prevent regressions ⢠Track quality metrics and identify improvement opportunities
⢠5+ years of testing experience ⢠Strong coding skills in Python or another programming language, with willingness to write Python ⢠Experience with Playwright, Cypress, Selenium, or similar; the company uses Playwright ⢠Experience with CI/CD pipelines ⢠Understanding of software architecture and distributed systems
⢠Remote first company in pursuit of sustainability ⢠Competitive salary ⢠Individual performance based bonuses every quarter ⢠28 days paid annual leave ⢠Core working hours are 10am-3pm in your local time zone with flexibility outside of this ⢠Referral bonuses ⢠Flash bonuses ⢠Top of the line equipment ⢠Annual company retreats
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đ September 29
Automation QA Lead improving quality for a B2B sports betting and lottery technology provider. Leading C# automation, CI/CD testing, Agile/DevOps practices, and QA teams.
đŞđş Europe â Remote
â° Full Time
đ Senior
âď¸ Software Development Engineer in Test (SDET)
đ July 8
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đŞđş Europe â Remote
â° Full Time
đ Senior
âď¸ Software Development Engineer in Test (SDET)