
11 - 50 employees
âïž SaaS
đ€ B2B
đ€ Artificial Intelligence
SaaS âą B2B âą Artificial Intelligence
Pleased AI is a cloud-native customer support platform (SaaS) that centralizes helpdesk/ticketing, live chat, email and social channels into a unified inbox. It emphasizes fast setup and scalability with automation, routing, analytics, API integrations and a knowledge base, plus enterprise features such as AI chat and voice agents, IVR and dedicated infrastructure. The product is positioned for teams that need omnichannel, automated customer support and offers self-serve trials and tiered pricing for Core, Grow, Premium and Enterprise customers.
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2
roles posted in the last 30 days
Selected: đŹđ§ United Kingdom â Remote (UK).
Selected: đ Date Added.
đ„ 7 minutes ago
Senior AI Engineer building LLM, conversational voice AI, and RAG capabilities. Enhancing production AI features for Pleased.comâs global customer service SaaS platform.
đ„ 7 minutes ago
Senior SDET building scalable test automation and quality platforms for Pleased.comâs customer service SaaS. Improving CI/CD, release confidence, engineering standards, and software reliability.
đȘđș Europe â Remote
â° Full Time
đĄ Mid-level
đ Senior
âïž Software Development Engineer in Test (SDET)
đ» Ghost score 15%