Group Product Manager – Payments, FinCrime

🕒 May 28

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Plum

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

💸 Finance

💳 Fintech

👥 B2C

💰 Equity Crowdfunding on 2022-10

Finance • Fintech • B2C

Plum is a fintech company that provides a comprehensive platform for saving and investing. The company offers a range of financial products including savings accounts, investment options, and pension plans. Users can take advantage of automated savings, tax-efficient accounts, and various interest rate products such as Cash ISAs and Notice Accounts. Plum aims to simplify financial planning and wealth management, with easy-to-use features and tools to help individuals manage their money effectively. The service is regulated by the Financial Conduct Authority and ensures secure handling of funds through segregated accounts.

📋 Description

• Lead the strategy and execution for Plum’s Payments and FinCrime platforms, covering areas such as payment orchestration, fraud prevention, AML transaction monitoring, and safeguarding controls. • Define and deliver large-scale, cross-functional initiatives that enable fast, reliable, and compliant money movement, while embedding intelligent financial crime detection across the customer journey. • Design and scale highly reliable systems where payments are processed in real time and transactions are continuously evaluated for fraud and compliance risks, ensuring full traceability and auditability. • Balance customer experience with risk controls, ensuring fraud and compliance measures are effective but minimally intrusive to Plum’s simple and automated user experience. • Partner closely with engineering, data, risk, compliance, operations, and external partners to ensure product decisions align with regulatory expectations, internal controls, and business objectives. • Leverage data, automation, and machine learning to continuously improve fraud detection, reduce false positives, and enhance the efficiency of financial crime operations. • Build platform capabilities that enable internal teams and partners to integrate seamlessly with payments and FinCrime systems, supporting scalability as Plum grows. • Lead, mentor, and scale a team of Product Managers, fostering strong product thinking, clear ownership, and high-quality execution.

🎯 Requirements

• Proven experience building and scaling payments and fraud/financial crime products in the UK and/or European markets, ideally within a fast-growing fintech environment. • Strong understanding of payment ecosystems (e.g. authorisation flows, settlement, PSPs) and fraud prevention domains such as transaction monitoring, AML, and scam detection. • Demonstrated people management experience, including hiring, coaching, and developing Product Managers, with a track record of building high-performing teams. • A strong product leader with a bias for action and ownership mindset, able to balance long-term platform strategy with high-quality execution in regulated environments. • Excellent collaboration skills, with the ability to partner effectively with engineering, data, risk, compliance, and senior stakeholders across the business. • Deep appreciation for regulatory and risk considerations (e.g. FCA expectations, safeguarding, PSD2/SCA), with the ability to translate these into scalable product solutions. • A data-driven mindset, using analytics, experimentation, and risk signals to inform decisions, optimise fraud detection, and improve customer outcomes. • Experience balancing fraud prevention with customer experience, reducing friction while maintaining strong controls and minimising false positives. • Comfort operating in fast-paced, ambiguous environments, bringing clarity, structure, and momentum to teams. • Experience with machine learning models, rules engines, or decisioning systems in fraud or risk contexts is a strong plus.

🏖️ Benefits

• We're all in this together! Own part of the company through stock options 💷 • Private health insurance • Annual training budget • Plum Premium • Referral scheme: earn competitive rewards • Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus • Team breakfasts and team lunches. • 25 days holiday + bank holidays • 45 work-from-anywhere days: giving you the flexibility to work your way. • 2 weeks sabbatical after 4 years to take the break you deserve. • Enhanced parental leave • 1 paid volunteering day annually • Annual team trip: to a surprise destination! • A fun, inclusive company culture (think 🦄🌈💯)