Senior Customer Engagement Marketing Manager

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PointClickCare

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Healthcare Insurance • SaaS • Enterprise

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

1001 - 5000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2022-03

📋 Description

• Develop strategic planning and execute programs to support customer engagement initiatives • Collaborate with Web Developer(s) to maintain software and technical aspects of platforms • Build relationships and influence stakeholders • Drive engagement strategy supporting sales and marketing goals • Innovate and implement ideas to grow online communities and drive engagement • Gather, interpret, analyze program data and provide insights

🎯 Requirements

• 5+ years of relevant B2B marketing experience in SaaS/Healthcare • Strong strategic problem solver • Ability to prioritize while maintaining urgency • Strategic thinking skills • Relationship-building abilities • Flexibility • Exceptional written and verbal communication skills • Highly collaborative spirit

🏖️ Benefits

• Benefits starting from Day 1! • Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more!