Subscriber Experience and Partnership Specialist

🕒 June 25

🏈 Alabama, Florida, +7 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $95k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Polsinelli

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🛡️ Insurance

💼 Consulting

Healthcare • Insurance • Consulting

Polsinelli is a national, full-service law firm that provides legal and regulatory counsel to businesses, institutions, and investors across a range of industries. The firm offers corporate, transactional, litigation, regulatory/compliance, intellectual property, employment, and real estate services, with particular depth in healthcare, life sciences, finance, and commercial real estate matters. Polsinelli primarily serves other businesses and organizations, focusing on complex legal and compliance needs.

📋 Description

• Own assigned POSH and POSSE opportunities through the full sales cycle, including inbound lead conversion, outbound prospecting, demonstrations, follow-up, negotiation, and close. • Proactively generate new opportunities through outbound prospecting within franchise systems, including targeted outreach to franchise owners, operators, and corporate leaders. • Build, manage, and maintain subscriber and partnership pipelines, ensuring accurate forecasting inputs and up-to-date next steps. • Maintain accountability for progression of assigned opportunities, including follow-through on all next steps through close. • Plan and execute roadshows, product demonstrations, webinars, conferences, and other events. • Lead live and virtual product demonstrations, tailoring messaging to the audience and clearly articulating value, features, and differentiators. • Own event logistics end-to-end (scheduling, coordination, materials readiness, attendee communications, and post-event follow-up) to ensure seamless execution. • Serve as the primary point of contact for subscribers and prospective subscribers for assigned matters, ensuring responsiveness and continuity. • Respond in a timely manner to inquiries, route requests to the appropriate team, and track items through resolution with clear status updates. • Own onboarding and engagement execution for assigned matters (welcome outreach, scheduling, training coordination, and renewal touchpoints), ensuring internal handoffs are completed and documented. • Own and execute outreach campaigns and follow-ups that advance business development objectives. • Execute marketing and subscriber communications, including conference outreach, webinar promotions, subscription campaigns, and ongoing engagement updates.

🎯 Requirements

• Demonstrated ability to advance opportunities through a consultative sales cycle, including disciplined follow-up and closing activities. • Experience managing pipelines and maintaining accurate CRM documentation (next steps, follow-up dates, and activity history). • Direct experience working with or selling to franchise systems, franchise owners, operators, or multi-unit organizations. • Experience generating and converting both inbound and self-sourced opportunities, including proactive prospecting and disciplined follow-up through close. • Proven ability to build relationships and influence decision-making across franchise owners, operators, and corporate leaders. • Strong public speaking and presentation skills (live and virtual). • Excellent written and verbal communication skills. • Ability to communicate product value, features, and differentiators clearly to varied audiences. • Strong subscriber/customer service orientation with a high degree of professionalism. • Self-directed with an ownership mentality and accountability for results, including proactively tracking deadlines and early escalation of risks. • Ability to manage multiple priorities simultaneously by maintaining task plans, providing regular status updates, and closing the loop on deliverables. • Strong organizational skills and attention to detail; ability to pivot quickly in a fast-paced environment. • Strong understanding of market positioning, product messaging, and competitive differentiation. • Ability to translate subscriber needs into actionable insights. • Demonstrated business acumen and growth mindset. • Proficiency in Microsoft Office Suite. • Ability to quickly learn and operate new or evolving technology platforms. • Experience using CRM systems, marketing tools, and presentation platforms.

🏖️ Benefits

• Paid time off • sick time off • referral program • medical insurance and benefits • dental insurance • vision insurance • life insurance • AD&D insurance • ID Theft insurance • long-term disability benefits • short-term disability benefits • Parking/Transit reimbursement (varies depending on location) • 401(k) benefits • employee assistance benefits