Portless
eCommerce • Logistics • Fintech
Portless is a logistics and fulfillment platform that specializes in direct-to-consumer (DTC) e-commerce shipping, allowing businesses to fulfill orders directly from China to their customers' doorsteps. By streamlining shipping processes and reducing costs, Portless improves margins and cash flow for its clients, enabling them to respond efficiently to actual customer demand. The company also offers integrations with popular e-commerce platforms, making international shipping seamless and effective.
11 - 50 employees
🛍️ eCommerce
💳 Fintech
Account Manager
Job not on LinkedIn
November 24
Portless
eCommerce • Logistics • Fintech
Portless is a logistics and fulfillment platform that specializes in direct-to-consumer (DTC) e-commerce shipping, allowing businesses to fulfill orders directly from China to their customers' doorsteps. By streamlining shipping processes and reducing costs, Portless improves margins and cash flow for its clients, enabling them to respond efficiently to actual customer demand. The company also offers integrations with popular e-commerce platforms, making international shipping seamless and effective.
11 - 50 employees
🛍️ eCommerce
💳 Fintech
📋 Description
• Build deep, long-term relationships with founders, ops leads, and senior stakeholders. • Understand each merchant’s goals, challenges, and growth plans—and tie Portless solutions directly to their strategy. • Work closely with Sales on expansion, with Operations on execution, and with Product/Engineering to influence roadmap through customer feedback. • Be the internal advocate for your merchants. Ensure that the plans we’re building start and end with the success of our customers in mind. • Clearly articulate and quantify ROI: faster delivery, cost savings, better customer experience. • Identify and execute upsell/cross-sell opportunities that genuinely make sense for the merchant.
🎯 Requirements
• Fluent in English (written and spoken). • Degree from an accredited university. • Based in Australia (strongly preferred) or the broader APAC time zone • 3+ years in Customer Success or Account Management, ideally in E-commerce, and/or Cross-border / global logistics, shipping, or fulfillment • Proven success in managing and growing strategic accounts, building and executing account plans, and running renewals with strong retention and expansion outcomes. • Comfortable with risk and de-escalation management; you can handle tough conversations while keeping relationships strong. • Strong communication and presentation skills—you can talk to founders, ops leads, and execs with equal ease. • Analytical and structured: you’re comfortable with dashboards, spreadsheets, and turning messy data into clear actions.
Apply NowSimilar Jobs
November 24
Account Manager for Magnet Forensics focusing on sales in Australia, providing digital investigative tools. This role involves territory planning, client acquisition, and maintaining sales records.
🇦🇺 Australia – Remote
💵 $122.5k - $227.5k / year
💰 $74.4M Post-IPO Secondary on 2021-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
November 24
Team Lead overseeing Membership Success Coordinator tasks within a Sales team framework in Sydney, Australia.
November 20
Channel Account Manager responsible for executing One Identity’s partner strategy across ANZ. Collaborating with internal teams to drive revenue growth and manage partner relationships.
November 20
Territory Account Manager responsible for identifying new customers for Neat. Driving growth with strategic plans and mentorship while working in a flexible remote environment.
November 19
Global Account Manager serving as the main liaison between CTM and multinational clients. Managing client relationships and ensuring successful service delivery while upholding core values and employee engagement.