Revenue Operations Lead

🕒 September 9

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

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Logo of Primer

Primer

1 - 10 employees

📚 Education

Education

Primer is a network of Microschools focused on providing K-8 students with an innovative, community-driven education experience. Located in Florida and Arizona, with plans to expand to additional states, Primer offers a personalized, student-centered approach to learning. It aims to ignite a love for learning in early grades and cultivate independent, purposeful learners in the middle grades. Primer is dedicated to accessibility and offers tuition assistance to make quality education available to all families. The organization empowers students to master fundamental skills in math and literacy while pursuing their unique passions through various projects, helping to prepare them for high school and beyond.

📋 Description

• Own Salesforce, HubSpot, and the broader revenue technology stack, including architecture, administration, integrations, governance, and optimization • Maintain data quality, system documentation, and operating standards • Translate business needs into technical requirements and prioritize solutions with Growth, Admissions, Marketing, and Product • Lead testing, validation, deployment, and adoption of system enhancements • Redesign lead flow and ensure correct routing, source, campaign, campus, and family context reach Admissions • Migrate critical workflows from middleware to native platform integrations • Evaluate, select, and implement the next calling and communications platform • Improve lead routing, attribution, funnel visibility, and lifecycle-stage governance • Build and maintain full-funnel reporting from lead generation through enrollment and the first day of school • Establish weekly and monthly performance reporting and bring insights to business reviews • Build forecasting and capacity-management tools with the Head of Growth • Create a trusted performance view across Marketing, Admissions, and campus capacity • Document Admissions best practices into a playbook library • Run a weekly operating cadence with cross-functional partners • Maintain a prioritized roadmap of system and process improvements • Map the revenue-system architecture, identify risks, align future-state design, ship initial migration, launch reporting, and publish a 90-day roadmap

🎯 Requirements

• Deep, hands-on experience with both Salesforce and HubSpot, including relevant certifications • Track record of personally building and administering systems, not solely managing vendors or designing from a distance • Experience building or rebuilding a revenue engine within an early-stage or rapidly scaling company • Previous experience leading a sales or customer-facing team • Experience supporting high-consideration consumer sales • Strong understanding of lead routing, attribution, lifecycle stages, data architecture, reporting, and funnel management • Ability to turn ambiguous business problems into clear requirements, prioritized solutions, and shipped improvements • Solutions-oriented approach to researching options and making recommendations • Systems mindset regarding lead entry, information flow, lifecycle changes, and representative needs • Nice to have: CTI or calling-platform implementation, sales enablement or playbook development, forecasting/staffing/capacity models, and multi-location or geographically distributed organization experience • Must be authorized to work in the United States; visa sponsorship requirements are addressed in the application

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