Implementation Consultant

🕒 September 2

🌐 United States, Ireland, +1 more countries – Remote

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💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

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👻 Ghost score 12%

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Logo of ProcessUnity

ProcessUnity

51 - 200 employees

📋 Compliance

🔒 Cybersecurity

🏢 Enterprise

💰 Private Equity Round on 2021-09

Compliance • Cybersecurity • Enterprise

ProcessUnity is a leading provider of third-party risk management and cybersecurity risk management solutions. The company's platform offers comprehensive tools for automating third-party risk lifecycles, from onboarding and due diligence to ongoing monitoring and performance management. ProcessUnity is particularly known for its configurability and enterprise integrations, enabling organizations to unify their risk data and collaborate more effectively. With a strong emphasis on compliance, ProcessUnity also provides solutions for regulatory compliance, anti-bribery, and cybersecurity governance. The Global Risk Exchange, formerly known as CyberGRX, is part of ProcessUnity's offerings, providing access to a vast library of third-party risk assessments. ProcessUnity's platform is recognized as a leader in the Forrester Wave for Third-Party Risk Management Platforms.

📋 Description

• Configure ProcessUnity software applications for customers using an enablement/teaching approach • Lead, manage, and coordinate multiple customer implementations simultaneously • Gather customer requirements and translate them to ProcessUnity capabilities • Develop and deliver deep product and technical expertise to ProcessUnity customers • Participate in knowledge transfer sessions, product training, and strategic initiatives • Provide remote and onsite customer implementation workshops • Consult with customers on system configuration based on product and industry best practices • Facilitate customer touchpoints and status meetings • Contribute to best practices, project standards, methodologies, and team processes • Maintain working knowledge of ProcessUnity solutions, platform features, and best practices • Interface with sales, customer support, product development, and engineering teams • Lead client implementations as part of the Customer Success and Services teams

🎯 Requirements

• BS/BA degree in a computer-related discipline or equivalent experience • 5+ years professional experience in client-facing roles, preferably software implementation/information technology • Based in the United States, Ireland, or the UK • Comfort and experience with software and software configuration • Competency with larger volumes of data, spreadsheets, data manipulation, formula writing, and CSV support • Technical knowledge of fundamental database concepts and relational data • Excellent written and verbal communication skills • Creative problem-solving ability with a focus on quality • Project management experience and organizational skills • Enthusiastic, self-starting team player • Experience with Salesforce administration is a plus

🏖️ Benefits

• Comprehensive health and dental insurance • Generous paid time off • 401k with employer match • Structured onboarding and apprenticeship • Mentorship, guidance and assistance from a senior colleague • Product training and knowledge transfer sessions

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