Digital Growth Manager

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📈 Growth Marketing

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Profitroom

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2008

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Profitroom is a hospitality-focused SaaS company providing a 360° direct-booking and hotel technology platform for hotels, resorts and hotel groups. Its integrated product suite includes a high-converting booking engine, website builder, channel manager, CRM and marketing automation, loyalty programs, AI-driven guest assistant and advertising/SEO services to boost direct bookings, increase revenue and personalize guest experiences. Profitroom targets hoteliers and property managers with B2B solutions and integrates with hundreds of partners to centralize operations and guest acquisition.

📋 Description

• Months 0–12: Core focus • Commercial growth — Win new digital business by working closely with the UK Sales team to assess opportunities, prepare compelling pitches, and secure website and digital marketing contracts with both prospective and existing hotel partners. • Drive upsell within existing accounts — Identify digital growth opportunities across the existing UK client base and convert them into contracted digital engagements. • Own client performance — Serve as the primary point of contact for hotels signed up for Profitroom’s digital services, taking full accountability for performance, strategy, and client satisfaction across your portfolio. • Monitor active digital marketing campaigns — Oversee live paid media, SEO, and CRM activity across your client accounts, working with Profitroom’s in-house specialists to ensure delivery is on strategy and performing against agreed targets. • Bridge Digital, Sales, CS, and hotel partners — Act as the connective tissue between Profitroom’s internal digital teams and our UK commercial and client-facing functions, ensuring consistency and joined-up delivery. • → From month 12: Expanding scope • As the role matures and your portfolio is established, you’ll take on broader strategic and market-facing responsibilities: • Define hotel digital strategies — Translate UK hotel requirements into clear digital marketing strategies across paid media (Google Hotel Ads, brand PPC, Meta, retargeting), SEO, GEO & local search, CRM and email, content and reputation management. • Conduct digital audits and deep dives — Identify underperforming accounts and lead structured digital reviews that uncover gaps and present a clear improvement roadmap. • Lead UK campaign planning — Develop seasonally-relevant campaigns aligned to UK demand peaks: bank holidays, half-terms, staycation windows, and early-booker incentives. • Build market presence — Develop case studies, attend industry events, and establish Profitroom as a credible digital voice in the UK hospitality market.

🎯 Requirements

• AI & Technology Mindset — Open-minded individual, with a keen interest in multi-departmental collaboration and incorporation of new technologies like AI into your daily processes. • Hospitality Digital Experience — Proven experience in digital marketing within the hotel or hospitality sector - agency-side, in-house hotel group, or hospitality tech. • Stakeholder Management — Confidence presenting and consulting with senior hotel stakeholders - GMs, Commercial Directors, Revenue Managers, Directors of Sales. • Commercial Mindset — You understand how to translate digital activity into direct booking revenue. • UK Market Knowledge — Genuine knowledge of the UK hospitality market - how hotels buy, how the buying cycle works, and what UK hoteliers care about. • Paid Media Expertise (Nice-to-have) — Hands-on expertise across Google Hotel Ads, Google Ads (brand & non-brand PPC), Meta Ads, and ideally metasearch platforms. • SEO Knowledge (Nice-to-have) — Strong SEO knowledge - on-page, technical, and local search for hotel websites. • CRM & Guest Data (Nice-to-have) — Familiarity with hotel CRM, email marketing, and guest data - understanding how direct channels work together. • Account Management (Nice-to-have) — Experience managing multiple client accounts simultaneously, ideally in an agency or shared-service environment.

🏖️ Benefits

• 100% remote — fully flexible • Travel voucher — annual "Work with Us, Travel with Us" perk. • Dedicated team development fund. • Medical & life insurance — co-financed, plus sports facilities access. • 32 days off + 2 extra CSR days — plenty of time to recharge and give back to the community. • Company retreats & events , wedding & baby packs, employee referral program. • Flat hierarchy — open communication, no bureaucracy.