Director, Solutions Consultant

Job not on LinkedIn

🕒 September 29

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ProofPilot

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

ProofPilot is a Clinical Experience Platform (CXP) that provides end-to-end, white-labeled SaaS solutions to unify clinical trial recruitment, patient and site engagement, training, and study operations for sponsors and research sites. The platform offers modules for study recruitment, patient and site hubs, protocol education, analytics, compliance, and integrations, aiming to speed enrollment, reduce dropouts, improve site compliance, and lower trial costs while meeting regulatory standards (HIPAA, GDPR, CFR Part 11, GxP, SOC2). ProofPilot targets pharmaceutical sponsors, CROs, and research sites with tools to streamline digital presence, participant matching, visit management, and ongoing study communications.

📋 Description

• Develop deep, hands-on mastery of the full platform, including configuration options, workflows, integrations and limits • Serve as the go-to product resource for internal teams and clients • Understand client pain points and the operational realities of sponsors, CROs and sites • Lead structured discovery sessions and identify stated and unstated requirements • Design tailored solutions that map platform capabilities to study goals • Build and present customized, story-driven demonstrations for clinical operations leads and executives • Partner with Sales on RFPs, RFIs, sandbox evaluations, proposals and scoping • Serve as the technical and operational authority in sales pursuits • Bring structured client feedback, market trends and competitive insight to Product • Enable clean, well-documented handoffs to Customer Success and implementation teams • Create demo environments, use-case libraries, solution templates and internal training materials

🎯 Requirements

• Bachelor's degree in Life Sciences, Information Technology, or a related field • Minimum of 3-5 years of experience in a solutions consulting or similar role, preferably in the clinical trials or healthcare technology sector • Minimum of 2-3 years of experience working at a sponsor supporting clinical studies • Strong understanding of clinical trial processes and regulations • Excellent communication and presentation skills • Ability to translate complex technical concepts into clear, client-friendly language • Proven ability to manage multiple projects and meet deadlines • Strong problem-solving skills and attention to detail • Experience with all facets of study startup, enrollment and conduct technologies/vendors used for clinical trials (preferred) • Familiarity with regulatory requirements such as FDA, EMA, and ICH guidelines (preferred)

🏖️ Benefits

• Willingness to travel as needed