Associate, Process Improvement, AI Applications

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September 9

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PSI CRO AG

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Healthcare Insurance • Pharmaceuticals • Science

PSI CRO AG is a global contract research organization (CRO) that specializes in conducting clinical trials. The company focuses on delivering pivotal Phase 2 and 3 clinical trials across various therapeutic areas, including Inflammatory Bowel Diseases, Oncology, Hematology, Infectious Diseases, Multiple Sclerosis, and Rare Diseases. PSI utilizes a proprietary technology platform for clinical trial planning and financial tracking to ensure trials are conducted on time and within budget. The company is recognized for its expertise, quality, compatibility, and reliability, having been awarded the CRO Leadership Awards for multiple consecutive years.

1001 - 5000 employees

Founded 1996

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🔬 Science

📋 Description

• Become a subject matter expert in all internal AI Applications and their capabilities. • Apply prompt engineering and prompt engineering frameworks to optimize AI output for different business needs. • Create marketing materials, including written copy, graphics, and presentations, to promote AI initiatives. • Create Documentation and User Guides on Internal AI Applications. • Design Workflow Diagrams in Confluence, Draw.io, or Visio. • Track work progress, issues, and milestones in Jira, ensuring projects remain on schedule. • Manage and follow up on projects, ensuring deadlines are met and deliverables are completed to standard. • Lead Intake Meetings for Process Improvement Projects. • Develop and deliver AI and prompt engineering training sessions for internal teams. • Record and edit videos for training, marketing, and project updates. • Provide guidance on AI capabilities, limitations, and set realistic stakeholder expectations. • Collaborate across departments to ensure successful AI project implementation.

🎯 Requirements

• 3+ years of business analyst experience. • Knowledge of process management methodologies such as BPM, Lean, Six Sigma, Agile etc. • 2+ years of experience in AI-related roles, digital marketing, or project coordination. • Demonstrated expertise in prompt engineering and familiarity with prompt frameworks. • Consulting Experience. • Proven ability to train individuals and teams in AI tools and workflows. • Strong project management skills with hands-on Jira experience. • Proficiency in recording and editing videos (basic to intermediate). • Strong understanding of AI capabilities, limitations, and ethical considerations. • Excellent written and verbal communication skills for creating marketing materials and training content. • Ability to work cross-functionally and manage multiple priorities. • Only CVs in English will be considered. • Preferred: Experience in AI marketing or technology adoption campaigns. • Preferred: Familiarity with AI tools beyond chat-based models (e.g., image generation, speech-to-text). • Preferred: Knowledge of agile workflows and sprint planning in Jira. • Preferred: Basic graphic design or content creation skills. • Preferred: Background in enterprise or corporate environments. • Preferred: Experience working with RPA Solutions.