Compliance and Assurance Lead

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Institute of Psychiatry, Psychology & Neuroscience

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📡 Telecommunications

Healthcare • Mental Health • Telecommunications

Institute of Psychiatry, Psychology & Neuroscience is the UK's leading provider of digital psychiatry services, focused on improving access to mental healthcare. It connects patients to highly qualified doctors online through secure video links, offering specialist medical consultations, assessments, and ongoing psychological support across a wide range of mental disorders. The organization emphasizes convenience and accessibility, aiming to provide timely support to those in need of care for their mental health.

📋 Description

• Support delivery and monitoring of the Quality Strategy, ensuring progress against objectives, KPIs and CQC domains. • Monitor quality improvement action plans, tracking milestones, evidence, risks and escalating issues where required. • Analyse quality and compliance data to identify trends, risks and opportunities for service improvement. • Lead and coordinate CQC inspection readiness, including self-assessments, evidence collation and regulatory action plans. • Maintain knowledge of the CQC mental health assessment framework to ensure ongoing regulatory compliance. • Produce and coordinate Quality Accounts, assurance reports and governance updates. • Collate and interpret information from clinical audit, Internal Review and Risk Registers to support assurance reporting. • Provide regular progress updates and assurance reports to senior leaders and governance committees. • Work collaboratively with clinical and operational teams to ensure action plans are SMART, evidence-based and effectively implemented.

🎯 Requirements

• Educated to degree level or equivalent experience in quality, governance, compliance, audit, healthcare management or a related field. • Experience working within, or in partnership with, mental health services. • Good understanding of mental health pathways, clinical governance and service quality standards. • Good working knowledge of the Care Quality Commission (CQC) regulatory framework and assessment requirements. • Experience supporting services to prepare for CQC inspections, assessments or regulatory information requests. • Experience producing or coordinating Quality Accounts and other statutory quality reporting. • Experience preparing governance papers, assurance reports or performance reports for senior leaders or committees. • Experience of monitoring and tracking quality improvement, governance or Quality Strategy action plans to ensure timely delivery. • Strong problem-solving skills and attention to detail. • Ability to work collaboratively in a team environment. • Excellent communication skills.

🏖️ Benefits

• Health Cash Plan • Well Hub Subscription • Access to an Employee Assistance Programme • Annual Volunteering Day • Enhanced Sickness and Family Leave pay • Length of Service Bonus • Work from Home allowance • Pension options