Key Account Manager

November 19

⚔️ Virginia – Remote

Although this job is listed in Virginia, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Questel

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Artificial Intelligence • Enterprise • SaaS

Questel is a world leader in providing integrated solutions for intellectual property and innovation management. The company specializes in offering services such as patent and trademark solutions, IP management software, and innovation strategy. With a focus on enhancing patent prosecution through AI-driven platforms, Questel serves over 20,000 clients in more than 30 countries. It aims to improve the management of intellectual property by incorporating business intelligence, data solutions, and IP maintenance. Questel is committed to technological advancement, with a vast network supporting IP services globally.

1001 - 5000 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Private Equity Round on 2020-11

📋 Description

• Your main focus will be growing our client base in the U.S. law firm market — identifying new business opportunities and managing the full sales cycle. • Act as a strategic partner, finding ways to enhance their IP workflows and improve efficiency through our AI-driven solutions. • Manage the entire sales cycle from prospecting to closing deals, confidently demonstrating the value of our products; • Build and maintain strong, long-term relationships with key law firms with open and regular communication. • Track and report on the sales pipeline, forecasts, and maintain strategic account mapping; • Work closely with internal teams, including marketing, product development, and customer success to help build and maintain our brand recognition, while ensuring seamless onboarding and ongoing support for clients; • Monitor product adoption, usage, and engagement metrics to identify risks and opportunities. • Stay informed about industry trends, competitor activities, and AI advancements in the legal sector and be able to align sales strategy accordingly. • Actively contribute to organizational learning by providing and tracking prospect/client’s feedback. • Work on special projects and other duties as assigned by management.

🎯 Requirements

• Bachelor's degree or equivalent work experience preferred, with a minimum of 3 years’ experience in a business-to-business account management environment, preferably in SaaS. • Proven experience in hunting and closing new business, ideally within law firms, IP industry or SaaS sales; • Excellent communication, presentation, and negotiation skills; experience in managing high-value contracts and long sales cycles is a plus; • Self-motivated, goal-oriented, and comfortable working independently; • Knowledge or keen interest in AI technologies and their applications in the legal or IP fields; • Willingness to travel as needed to meet with prospect and clients, and attend industry events; • Ability to understand complex law firms needs and be able to professionally address their concerns; • Fluent in English.