Event Operations Manager

🔥 2 hours ago

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Questex

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🏥 Healthcare

🏨 Hospitality

✈️ Travel

💰 Private equity on 2005-06

Healthcare • Hospitality • Travel

Questex is a leading information and events company focused on the experience economy, producing in-person and digital conferences, tradeshows, newsletters, websites, and content-marketing programs that connect professionals and vendors across industries like hospitality, healthcare, experiential technology, and wellness. The company combines live events with data-driven targeting, analytics, and digital communities to help buyers and sellers discover products, learn from experts, and drive business outcomes.

📋 Description

• Manage venue, food and beverage, and operational activities for assigned shows and conferences • Lead pre-planning, onsite execution, and post-event wrap-up for conferences, meetings, and events • Manage event budgets, monitor revenue and expenses, and forecast financial performance • Coordinate contractors, venues, catering, banquet, audio-visual, production, security, registration, and other event services • Negotiate and administer venue tenancy contracts and general contractor agreements • Develop and maintain communications with exhibitors and sponsors, resolving operational issues • Create sponsor tracking documents, audit fulfilment against contracts and floorplans, and price sponsor fulfilment items and activations • Support event registration, lead retrieval systems, staffing, and registration lists • Plan and execute audio/visual and production requirements • Conduct site visits, prepare agendas, and produce post-visit reports • Manage operations timelines, show orders, venue and vendor communications, floorplans, signage, and attendee journey mapping • Manage sleeping room blocks and travel and hotel accommodations • Manage event sustainability and update carbon-emissions information in the Trace system • Coordinate exhibitor and attendee registration with the Registration Manager • Manage onsite and offsite event functions, including exhibit halls, meeting rooms, networking events, yoga, and wellbeing sessions • Travel domestically and internationally and work overtime as needed for events and client meetings • Maintain health and safety requirements, master event files, and regular financial and logistical reports • Provide ideas and support to the Operations Director in planning, budgeting, and execution

🎯 Requirements

• Minimum of 3 years’ experience in event production, hospitality, or high-end meeting/conference planning • Working knowledge of personal computers and MS Office • Experience with cost management and budgetary responsibilities • Contract negotiations and implementation experience is critical • Experience with hotel and/or banquet sales or facilities management and planning • Ability to travel required • Strong interpersonal, time-management, and organizational skills • Ability to multitask and take direction • Highly detail oriented, with problem-solving and conflict-management abilities • Staff management experience preferred for training, motivating, and developing staff • Ability to delegate and manage stress • Strong customer-service orientation • Exceptional written and verbal communication skills • Strong team-player skills and ability to work well with others • Must be authorized to work in the UK without sponsorship now or in the future • Proactive commitment to diversity, inclusion, and belonging

🏖️ Benefits

• Online Educational Learning Library of over 16,000 courses for employees to enhance and develop their skills • FitOn Health, access to a leading digital wellness platform • 25 Days Holiday plus Bank Holidays • 10 sick days • Remote Working • Work-Life Balance • Flexible Work Schedule • Mission-driven culture with an enthusiastic, professional team • Diversity, equity, and inclusion mission and culture • Equal Opportunity Employer