Customer Licensing Alignment Manager

🕒 2 days ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Quest Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • Data Management • SaaS

Quest Software is a technology company that specializes in developing and managing software solutions for IT operations, data management, and cybersecurity. They provide a range of products aimed at helping organizations modernize their IT infrastructure, secure their data, and ensure seamless operations whether in the cloud or on-premises. Quest's offerings include endpoint management, identity protection, disaster recovery, and database management tools, empowering businesses to enhance their IT resilience and optimize data utilization in an increasingly digital world.

📋 Description

• Build and maintain effective relationships across diverse functions and organizational levels • Engage cross-functional teams to drive collaborative efforts • Operate successfully in a virtual and global environment amid evolving priorities • Manage stakeholder expectations and ensure accountability using analytical, problem-solving, and communication skills • Create and refine standard operating procedures and policies • Demonstrate understanding of software deployment and entitlement rights for Quest-licensed products • Communicate license allocation methodologies clearly and accurately • Produce reporting, metrics, and analyses related to software usage and entitlements • Capture and analyze customers’ deployed software licenses • Partner with IT, Finance, Sales, and Procurement teams to collect and interpret data from multiple systems • Determine whether customers are properly licensed relative to their entitlements

🎯 Requirements

• 6+ years of experience in software license compliance or comparable legal/compliance roles • Extensive knowledge and/or proven success in software license or audit roles • Expertise in software license metrics, compliance tools, industry-leading practices, and licensing policies • Familiarity with IT, IT procurement, software licensing operations, IT Service Management, and SAM processes • Understanding of the IT sourcing and procurement lifecycle • Ability to interpret and negotiate software licensing terms and policies • Experience with enterprise software license agreements across perpetual, subscription, and cloud models • Knowledge of major supplier licensing terminology, policies, and models, including Microsoft, IBM, Oracle, and VMware • Understanding of deployment and distribution models for multi-platform software applications • Strong data management, analytical, problem-solving, and communication skills • Ability to work effectively in a virtual and global environment

🏖️ Benefits

• Competitive pay • Annual bonuses • Top-performer recognition • Comprehensive health benefits • Family benefits • Retirement benefits • Flexible work options • Generous PTO • Wellness programs • Professional growth through learning platforms, mentorship, and leadership programs • Inclusive teams supported by Employee Resource Groups and the Equality & Inclusion Council