Field Engineer

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QuidelOrtho

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🔬 Science

Healthcare Insurance • Pharmaceuticals • Science

QuidelOrtho is a global corporation focused on transforming diagnostic data into actionable insights for better health outcomes. They provide a wide range of diagnostic solutions, including at-home COVID-19 testing kits, clinical chemistry, immunoassay products, molecular diagnostics, and automated solutions for healthcare providers. Their products are designed for use in various settings, from home to hospital and lab to clinic, to ensure reliable and quick diagnostic results. QuidelOrtho aims to power a healthier future by delivering real-time, actionable intelligence and industry-leading expertise.

📋 Description

• Maintaining, modifying, upgrading, repairing & installing equipment (hardware & software) for QuidelOrtho. • Schedule workload, modifications and maintenance visits within territory to minimize system down time and maintain high level of customer satisfaction, and the KPI’s set by service contracts. • Meeting all designated Customer Excellence goals, supporting customer retention results. • Responding to customer requests for service support and schedules together with the Field Service Supervisor / Service Manager. • Training of customers on their maintenance responsibilities for QuidelOrtho equipment. • Adhering to all governmental regulations/requirements as well as our own internal Compliance and Quality System. • Following QuidelOrtho complaint handling procedures relative to complaint identification, documentation, resolution, and escalation.

🎯 Requirements

• Academic or Professional Qualifications in Electronics, Electromechanics or equivalent experience. • Experience in Medical Devices Industry, with a knowledge of hospital networks is preferred. • Experience in IVDR environment is preferred. • A self-motivated team player. • Interacts appropriately with peers, sales counterparts and customers. • The ability to effectively manage assigned workload within allotted time constraints is essential. • Must maintain technical ability across a wide range of disciplines. • A full driver’s license is essential. • Fluent in English. • Fluent with Office 365 software.

🏖️ Benefits

• Competitive Salary • Yearly Salary Reviews • Attractive Pension Scheme • Bonus Scheme • Life Assurance • Private Medical (If applicable) • LinkedIn Learning • Cycle to Work Scheme • Free Onsite Gym (Pencoed) / Gym Reimbursement (Commercial) • Subsidised Canteen • 25 days Holidays + 1 QuidelOrtho Day + 8 Bank Holidays (Milestone Increases Available) • Employee Assistance Programme • Reward & Recognition Programmes • State-Of-The-Art facilities • Exceptional career developmental prospects • Strong culture centred around collaboration & customer focus.