Financial Care Agent – Redemption

Job not on LinkedIn

🕒 August 29

🇺🇸 United States – Remote

💵 $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 5%

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Logo of Radius Global Solutions LLC

Radius Global Solutions LLC

1001 - 5000 employees

Founded 2013

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Radius Global Solutions LLC is a leading provider of digitally integrated customer engagement solutions, specializing in business process outsourcing (BPO) and contact center services. The company focuses on enhancing customer experiences through multi-channel communication and data-driven strategies. Radius offers a range of services including debt collection, healthcare revenue cycle management, and early-stage delinquency management, applying advanced technology and experienced personnel to improve client relationships and operational efficiency.

📋 Description

• Provide exceptional customer service and support for billing questions • Take payments, review payoffs, and establish payment plans on past-due accounts • Handle inbound and outbound collections and billing calls • Assist with account reconciliation and analysis, ensuring transactions are accurately recorded • Negotiate payment plans and resolve billing disputes using excellent phone etiquette • Maintain detailed records of customer interactions and transactions in compliance with company policies

🎯 Requirements

• Full-time availability • Ability to complete 6 weeks of paid training, Monday–Friday, 8am–5pm EST • Availability for 8-hour production shifts Monday–Friday between 8am–9pm EST and Saturday 8am–12 noon EST • Availability to work 2 Saturdays per month • Proficiency in accounts payable and accounts receivable processes • Excellent customer service skills and phone etiquette • Ability to perform account analysis using math skills for accurate reporting • Background check and drug test • Equal Opportunity Employer Veterans/Disabled

🏖️ Benefits

• Work at home • Equipment provided • Paid training • Monthly bonus

Apply Now

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