Product Manager

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Railbookers Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1972

👥 B2C

🤝 B2B

🚗 Transport

B2C • B2B • Transport

Railbookers Group is a travel company and tour operator that designs and sells customizable rail vacations worldwide through its brands Railbookers and Amtrak Vacations. It serves both consumers and travel advisors, offering curated itineraries, accommodations, sightseeing and dining options across luxury and overnight sleeper trains, and emphasizes simplifying complex multi-country rail journeys and sustainability.

📋 Description

• Oversee and develop our portfolio of vacation packages that include hotels, guided tours, admission to popular attractions, culinary experiences, and more. • Manage a number of key supplier relationships in the rail, hotel, sightseeing, and transportation space. • Work closely with internal stakeholders to ensure the success of our product line. • Design and curate unique, authentic, and immersive travel products that reflect consumer demand. • Build and maintain relationships with rail operators, local DMCs, tour operators, attraction providers, hoteliers, and other travel suppliers. • Stay informed on travel trends, customer preferences, and competitive offerings. • Design and curate unique, authentic, and immersive experiences in partnership with our suppliers. • Partner with marketing, sales, operations, and customer support teams to ensure seamless promotion, sales, and delivery of each vacation package. • Gather and analyze customer feedback on packages and use insights to continuously improve and refine product offerings. • Ensure smooth execution of tours and activities, managing logistics, scheduling, and customer satisfaction. • Contribute to pricing strategies for products, balancing customer value with profitability. • Oversee the end-to-end process of launching new vacation packages, ensuring supporting technology and APIs are properly integrated and tested. • Identify operational risks related to hotels and activities and proactively develop mitigation strategies. • Monitor and action business intelligence regarding product performance, including booking rates and customer satisfaction.

🎯 Requirements

• 5+ years of experience in product management within the travel industry • Experience with suppliers, products, and customers in European rail vacations and destinations • Bachelor’s degree in Business, Marketing, Tourism, or a related field • Strong understanding of the travel industry, including trends, customer behavior, and operational complexities of running cruises, tours, and activities • Experience managing relationships with rail operators, tour operators, attractions, and regional service providers • Familiarity with APIs, booking systems, and integrations with third-party platforms • Proven ability to manage projects from concept to launch, coordinating cross-functional teams and managing timelines effectively • Strong analytical mindset with experience using data to drive product decisions • Excellent written and verbal communication skills • A deep commitment to understanding customer needs and delivering exceptional experiences • Passion for travel and exploration

🏖️ Benefits

• Competitive salary • Travel perks • Comprehensive healthcare • Flexible work environment