Travel Consultant, Account Executive

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Railbookers Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1972

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Railbookers Group is a travel company and tour operator that designs and sells customizable rail vacations worldwide through its brands Railbookers and Amtrak Vacations. It serves both consumers and travel advisors, offering curated itineraries, accommodations, sightseeing and dining options across luxury and overnight sleeper trains, and emphasizes simplifying complex multi-country rail journeys and sustainability.

📋 Description

• Convert inbound calls, emails, and web inquiries into bookings for Railbookers and Amtrak Vacations, with a strong B2B focus. • Make timely outbound follow-up calls to nurture leads and close sales. • Qualify leads by understanding travel goals, preferences, and budgets. • Design compelling, customized rail holiday itineraries. • Present pricing, upsell opportunities, and limited-time promotions. • Meet or exceed sales targets, conversion rates, and other key performance metrics. • Foster relationships with customers and travel advisors to drive repeat business and referrals. • Collaborate with internal teams to ensure accurate bookings and quotes. • Maintain expert knowledge of rail routes, destinations, and packages. • Track leads and sales in CRM systems and follow established processes. • Participate in product training, sales coaching, and team performance initiatives. • Manage daily tasks and sales opportunities efficiently in a fast-paced organization.

🎯 Requirements

• Minimum of 2 years of experience in a high-volume customer service contact center environment, preferably within the travel, hospitality, or transportation industries. • Exceptional verbal and written communication skills with a clear, concise, and professional telephone manner. • Strong active listening skills and the ability to empathize with customer needs. • Proven problem-solving abilities and a resourceful mindset to find effective solutions. • Excellent organizational skills and attention to detail, especially when managing multiple tasks and complex itineraries. • Proficiency with CRM software and Microsoft Office Suite (Outlook, Word, Excel). • Ability to work independently as well as collaboratively in a team-oriented, remote environment. • Comfortable working in a fast-paced and dynamic environment, adapting to changing priorities. • A genuine passion for travel and a desire to create unforgettable experiences for guests. • Flexibility to work varied shifts, which may include evenings, weekends, and holidays, as required by business needs. • High school diploma or equivalent required. • Bachelor's degree or relevant certifications in Hospitality or Travel are a plus. • Candidates must be permanently located and authorized to work in England or Scotland.

🏖️ Benefits

• Work from Home • Generous PTO Package • Bonus and Incentive Plans • Group Health Cash Plan through BHSF • Retirement/Pension Scheme – EE/ER Contributions • Group Life Assurance • We Care • MyStrength • ToothFairy • Bereavement Counseling • Work Away from Primary Location • Familiarization Trips (Get paid to experience our vacations!) • Employee and Family/Friend Travel Discounts • Fitness Expense Reimbursement • Employee Referral Bonus Program • Cross-Departmental and Advanced Training Opportunities • Anniversary, Birthday, and Recognition Perks • Years of Service Awards • Annual Reimbursements for Home Office (office expenses, phone, internet)