Training Specialist

🕒 July 22

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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RealTime eClinical Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🏥 Healthcare

🧬 Biotechnology

💰 Private Equity Round on 2022-01

Healthcare • Biotechnology

RealTime eClinical Solutions is a leading enterprise-grade technology provider facilitating global clinical trials with a comprehensive eClinical platform. Purpose-built for clinical research sites, site networks, academic medical centers, sponsors, and CROs, the platform goes beyond traditional CTMS to empower research and business workflows for modern-day clinical trials.

📋 Description

• Gain and share a mastery of the RealTime, Devana Solutions, and Complion product lines • Partner with the customer and functional area/SMEs to develop, implement, and maintain training instructional materials in multiple modalities including aids, videos, live/virtual instructor-led training, and online self-directed trainings to assist customers and employees in learning software functionality • Lead regularly scheduled virtual role-based training sessions with customers • Create new and improve existing curriculum within the RealTime University and/or LMS system • Train customers and internal teams on new systems and product updates • Conduct advanced onboarding training for Training/LMS Specialists, outlining training and LMS policies, procedures, product knowledge, and the company's training service strategy • Create, document, measure, and report on the effectiveness of a Trainer program • Foster a creative, positive, efficient, and collaborative team working environment • Work closely with all product management and customer-facing teams on the primary value proposition for new customer solutions to leverage while training various audiences • Share best practices and contribute ideas on ways to resolve problems • Improve processes and procedures to serve the customer better and/or improve productivity • Maintain a high level of integrity and confidentiality when dealing with sensitive and confidential information • Maintain compliance with company policies and procedures regarding the HIPAA Privacy Rule

🎯 Requirements

• 3+ years of training and curriculum development experience • Strong written and verbal communication • Project management and design thinking skills • Proven expertise translating complex technical concepts into logical and digestible learning content • Extremely organized, detail-oriented, and adaptable in a fast-paced climate • Outstanding time management skills and the ability to prioritize work • Customer service-centric style and attitude • Strong teaching abilities and mentoring skills • Problem-solving abilities and the capacity to adapt to changing project dynamics • Attention to detail and commitment to quality assurance • 2+ years of experience within the clinical research industry or medical field • 1+ years of experience developing courses and microlearning for SaaS products • 2+ years of experience using eLearning authoring tools such as Camtasia and Audiate • Experience using a clinical trial management system • Bachelor's degree in science, medical, business, information technology, education, or another related field

🏖️ Benefits

• Health insurance • Long-term disability • Life insurance • Unlimited Paid Time Off • 10 paid Holidays • Paid Parental Leave • Work Anniversary Bonus • Participation in the Employee of the Quarter Program • Monthly $100 Connectivity Stipend Reimbursement • RealTime matches employee 401K contributions at 100% of the first 3% invested and 50% of the next 2% invested