Semi Senior Java Support Engineer

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May 24

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Real Time Analytics

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We are a company that provides consulting services, design and implementation of solutions in Big Data and Data Analytics, with more than 34 years of experience. We help our clients in their digital transformation journey in order to optimize their performance and be more competitive in their market, making better and faster decisions based on data, hand in hand with trained talent in different industries and cutting-edge technologies. We solve business problems through analytical models that make knowledge profitable and optimize digital transformation processes. We work with different technologies in which our team of specialists have the experience and certifications that allow us to analyze the different needs of clients, their technological preferences and propose solutions that maximize investments in analytical platforms. Similarly, we have strategic allies for specific projects for business issues that warrant it. We are your ideal ally in analytical business architecture processes!

51 - 200 employees

📋 Description

• Dive deep into applications to analyze and resolve tricky issues. • Manage incidents and keep users, developers, and stakeholders in the loop. • Spot patterns in recurring failures and help fix them for good . • Work with machine learning-powered tools to automate failure detection and health recovery. • Help automate repetitive tasks so we can all focus on the good stuff. • Join in on Change Management processes to keep our production environment top-notch. • Build detailed runbooks and performance reports to make life easier for everyone. • Always learning, always growing — including working with proprietary technologies (we’ll teach you, no worries!).

🎯 Requirements

• A degree in Systems Engineering , Computer Engineering , Industrial Engineering , or related fields. • 3+ years of hands-on experience as a Support Engineer or Java Developer. • Solid skills in: Java , SQL , UNIX/Linux environments. • Data Structures (and actually using them in real life, not just theory). • Problem-solving — spot patterns, find root causes, and suggest smart solutions. • Great communication skills — you can explain tech stuff clearly to both techies and business folks. • Comfortable working with: Structured or Object-Oriented Programming (Java). • Scripting languages like Shell Script, Perl, JavaScript, or Python. • Databases like Sybase ASE/IQ, Oracle, or DB2. • English level: B2 or higher.

🏖️ Benefits

• 100% Remote : Work from anywhere in Mexico. • Growth : Be part of a high-impact team that encourages innovation. • Learning : You’ll get hands-on exposure to powerful tools and new technologies. • Culture : Friendly, supportive, and tech-driven.