French-Speaking Customer Support Specialist

🕒 September 11

🇵🇹 Portugal – Remote

💵 €920 / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Recruityard

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.

📋 Description

• Provide support to French-speaking customers via phone, email and chat • Troubleshoot technical and account-related issues • Guide users through platform features and functionality • Ensure an excellent customer experience at every interaction • Gather customer feedback to support service improvements • Support members and provide a seamless streaming experience

🎯 Requirements

• Fluent French and English (C1/C2 level) • Previous customer support experience is a plus • Strong communication and problem-solving skills • Ability to work in a fast-paced digital environment • Customer-focused mindset • Ability to work rotating shifts between 07:00 and 21:00, Monday to Sunday

🏖️ Benefits

• Performance Bonus (max): €360 • Language Allowance (French + English): €250 • Meal Allowance: €10.20/day (≈ €214/month) • Assiduity Allowance: €110 • Flex Work Allowance: €60 • Permanent contract after 6 months • Health insurance • Career development opportunities • Remote work within Portugal • Multicultural and international environment