
1001 - 5000 employees
✈️ Travel
🤝 B2B
Travel • B2B
Reed & Mackay is a global corporate travel and event management company that provides end-to-end travel programmes, event logistics, and managed services for businesses. They offer 24/7 personalised support, a built-for-service travel platform, traveller safety and duty-of-care features, expense and approvals management, and sustainability tools (CO2 calculations, carbon dashboards, SAF partnerships). With deep sector expertise across law, finance, insurance, energy and marine, Reed & Mackay focuses on tailored, B2B solutions for complex programmes and high-touch corporate clients.
🔥 0 minutes ago
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1001 - 5000 employees
✈️ Travel
🤝 B2B
Travel • B2B
Reed & Mackay is a global corporate travel and event management company that provides end-to-end travel programmes, event logistics, and managed services for businesses. They offer 24/7 personalised support, a built-for-service travel platform, traveller safety and duty-of-care features, expense and approvals management, and sustainability tools (CO2 calculations, carbon dashboards, SAF partnerships). With deep sector expertise across law, finance, insurance, energy and marine, Reed & Mackay focuses on tailored, B2B solutions for complex programmes and high-touch corporate clients.
• Develop and maintain strategic client relationships, ensuring high levels of client satisfaction, retention, and account growth. • Act as the dedicated point of contact for Energy & Marine clients, delivering a consistently high standard of service tailored to operational and commercial requirements. • Support complex workforce mobility requirements, including offshore crew rotations, project mobilisation, international travel, visa requirements, and emergency travel arrangements. • Provide a consultative approach to travel management, crew logistics, duty of care, compliance, reporting, sustainability initiatives, and technology solutions. • Identify opportunities to expand Reed & Mackay's services and recommend specialist solutions that enhance operational efficiency and traveller experience. • Deliver cost-effective travel solutions while maximising policy compliance, value, and savings opportunities. • Manage and support air, rail, hotel, and offshore travel bookings, including Energy & Marine fares, one-way fares, split ticketing, reissues, and complex itineraries. • Monitor bookings for savings opportunities, optimise routings and supplier options, and support continuous improvement initiatives that enhance service delivery and client experience. • Promote collaboration across operational, commercial, technology, and account management teams while supporting client retention and company objectives.
• Background in Energy, Marine, Offshore, Business Travel, Workforce Mobility, Logistics, Account Management, or a related sector. • Ideally located in Aberdeen, however a remote worker based in the UK will be considered. • Experience building and maintaining strong client relationships within a customer-facing environment. • Strong understanding of offshore operations, crew travel, duty of care, compliance requirements, and workforce mobility. • A consultative, solutions-focused approach with the ability to provide recommendations that improve operational efficiency, traveller experience, cost control, and programme performance. • Knowledge of Energy & Marine travel, offshore fares, split tickets, one-way fares, passport and visa requirements, and crew logistics. • Experience using GDS systems such as Sabre, Galileo, or Amadeus, alongside being fully conversant with Trainline business rail booking system and mixed online/offline booking environments. • Excellent communication, relationship-building, organisational, and stakeholder management skills. • A proactive, commercially minded individual who thrives in a fast-paced environment and can adapt to changing client needs. • Strong attention to detail, sound judgement, and a commitment to delivering exceptional service and long-term client partnerships.
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