Account Manager – Growth

November 18

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refurbed

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eCommerce • Retail • SaaS

refurbed is an online marketplace that specializes in selling refurbished electronics, including smartphones, laptops, tablets, and various accessories. Committed to sustainability, refurbed ensures that all devices undergo a thorough refurbishment process to meet high quality standards, offering a minimum 12-month warranty on each product. The company promotes environmentally-friendly practices by encouraging the reuse of technology and minimizing electronic waste, making it a preferred choice for eco-conscious consumers.

201 - 500 employees

🛍️ eCommerce

🛒 Retail

☁️ SaaS

💰 Series C on 2023-11

📋 Description

• Take ownership of a defined seller portfolio, with a focus on growing accounts and unlocking new opportunities across countries, categories, and products • Build and maintain strong relationships with sellers, acting as their trusted partner while always representing refurbed’s position • Serve as a problem-solver and advocate for your accounts, collaborating with internal teams to identify solutions and drive innovation • Ensure a smooth operational setup and ongoing performance by guiding sellers through our marketplace processes and working closely with cross-functional teams • Analyze performance and identify growth levers, helping sellers to maximize their potential on the platform • Be part of an international, dynamic, and hands-on team with flat hierarchies and direct engagement with leadership to drive strategic initiatives

🎯 Requirements

• You hold a university degree, with 2+ years of experience in Account Management, ideally with marketplace and/or retail businesses • You command English and German at a professional; additional languages are a plus • Proven experience in managing and growing accounts, driving performance improvements, and coordinating operational projects with a hands-on mentality and entrepreneurial mindset • You are passionate about working with people and can effectively communicate, influence, and build trust with stakeholders at different levels • You bring a tech and AI-first mindset to your approach, coupled with strong critical thinking skills • You are resilient, learning from setbacks without losing momentum, and bring a structured, analytical approach to problem-solving • Previous experience working in a marketplace environment.

🏖️ Benefits

• Access to a dedicated learning budget to support growth • Private sessions with experts for personal growth and mental health • Internal workshops for skill development and collaboration