Epic Certified Analyst I – Epic Patient Access

🕒 August 1

🧀 Wisconsin – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 45%

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Logo of Reid Health

Reid Health

1001 - 5000 employees

Founded 1905

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

Healthcare • Non-profit • Wellness

Reid Health is a regional, community-focused health system based in Richmond, Indiana, delivering hospital, emergency, urgent care, primary and specialty medical services across east-central Indiana and west-central Ohio. The organization operates more than 80 locations, a main hospital campus, urgent care centers, and dozens of provider offices, offering services such as heart & vascular care, cancer treatment, orthopedics, and women’s health, plus a patient portal app (MyChart/MyReid) for care management. Reid Health emphasizes personalized, locally accessible care, community partnerships, and workforce development, and maintains a foundation and public financial filings consistent with a nonprofit healthcare provider.

📋 Description

• Design, analyze, test, install, and support Epic information system solutions across the hospital network • Provide consultation and technical support to enterprise departments and system end users • Serve as technical coordinator between departments and outside vendors • Complete Epic certifications, training, projects, testing, system build, development, and unit testing • Provide subject matter expertise and business process knowledge to project teams • Define system requirements and assist with project plans, vendor selection, contracts, and statements of work • Write design specifications and contribute to process diagrams, screen layouts, and other design elements • Develop and validate training materials and participate in end-user training • Support go-live events through support, training, troubleshooting, resource coordination, and detailed planning • Monitor incident tickets and provide timely issue resolution • Maintain software at supportable levels and keep detailed system documentation • Lead current-state analysis, alternative-solution development, system design, testing, and implementation activities • Develop project plans and comprehensive test plans for implementations and upgrades • Coordinate cross-functional integrated testing, schedules, staffing, and issue tracking • Participate in change management and optimization activities • Advise the supervisor on project progress and key issues • Perform other assignments specified by the supervisor

🎯 Requirements

• Applicants must be authorized to work in the U.S. without future or current employer sponsorship • Two to three years’ experience with Information technology application development, training, and implementation in a healthcare setting • Experience in Epic systems and processes strongly preferred • Certification in Epic application(s) required within four months of hiring • Prior experience or knowledge in ambulatory and hospital revenue cycle workflows, scheduling, registration, patient accounting, HIM, and/or authorization/precertification processes is a benefit • Ability to complete assigned Epic certifications, training, projects, and testing • Ability to provide technical support, analyze system/process issues, develop solutions, create documentation, and coordinate implementations • Ability to communicate successfully at all levels of the organization and function independently with minimal oversight

🏖️ Benefits

• Full-time schedule: 40 hours weekly, 8:00am–5:00pm day shift • Epic training, with training available onsite at Verona, Wisconsin or virtually from the office

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