Presales Customer Success Consultant

🕒 July 23

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $72.2k - $120.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

RELX

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

RELX is a global provider of information-based analytics and decision tools for professional and business customers. The company focuses on enabling its clients to make better decisions, improve results, and enhance productivity by leveraging advanced technology and data. RELX serves various sectors, including Risk, Scientific, Technical & Medical, Legal, and Exhibitions, by offering specialized information and analytical tools that facilitate critical decision-making. The company is committed to corporate responsibility and delivering societal benefit through its products by contributing to scientific advancement, legal justice, and effective market transactions.

📋 Description

• Support strategic sales opportunities by assessing technical feasibility, recommending solution approaches, and helping shape successful customer outcomes. • Partner with customers to design data and API solutions that support business objectives across analytics, AI, research, and risk management. • Guide customers through the development of API use cases, helping navigate internal approval processes and setting clear expectations throughout implementation. • Design and recommend API-driven solutions that integrate LexisNexis content into customer workflows and existing technology environments. • Provide technical guidance on data ingestion, enrichment, analytics, and AI/GenAI use cases to help customers maximize the value of their solutions. • Troubleshoot product behavior, data inconsistencies, and API issues, collaborating with Product and Engineering teams to resolve technical challenges. • Serve as a subject matter expert on LexisNexis data products, APIs, licensing, and content availability, providing guidance to both customers and internal teams.

🎯 Requirements

• Experience in Solution Consulting, Sales Engineering, Technical Consulting, or a similar customer-facing role supporting enterprise technology solutions. • Experience working with APIs, REST services, JSON, XML, and enterprise data integration technologies. • Familiarity with data pipelines, analytics, AI/GenAI, or machine learning workflows. • Strong communication and presentation skills with both technical and business audiences. • Excellent analytical, organizational, and problem-solving skills with the ability to manage multiple priorities. • Experience collaborating across Sales, Product, Engineering, Legal, and other cross-functional teams.

🏖️ Benefits

• Health insurance • Study assistance • Sabbaticals • Shared parental leave • Wellbeing initiatives