Primary Support Engineer, SAP BASIS – HANA

November 7

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Rimini Street

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Enterprise • SaaS • Security

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

1001 - 5000 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

🔐 Security

📋 Description

• Provide exceptional remote-based support for mission-critical SAP applications • Solve complex customer issues using methodical troubleshooting • Work closely with customers on a daily basis to understand their needs • Provide remote-based functional support & training for SAP modules • Support client customizations and share implementation best practices • Develop application break fixes for critical product defects • Manage one or more key assigned accounts as a technical/functional advisor

🎯 Requirements

• Bachelor Degree in Computer Science or related field or equivalent experience • SAP certification(s) preferred • 10+ years relevant SAP experience particularly with Basis, Middleware and Enterprise Portal Administration/2JEE/ABAP (Dual-stack) • 5+ years direct support of application end-users in a Corporate environment • 4+ years of Enterprise Portal (EP5.x, 6.x, 7.x) and NetWeaver development • 3+ years of SAP WAS 6.2, 6.4, ITS, EP5.x, 6.x, 7.x, NetWeaver, J2EE, Web Dynpro and iView design and development • Experience in SAP HANA configuration, installation and administration • Experience in SAP Migrations to HANA using latest tools like DMO and SUM • Experience in HANA Security, HANA SLT Configuration

🏖️ Benefits

• Compensation, bonuses, and benefits to match the skills of top-performing team members