Senior Support Engineer, SAP – HR/Payroll

November 19

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

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Rimini Street

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Enterprise • SaaS • Security

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

1001 - 5000 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

🔐 Security

📋 Description

• Provide exceptional remote-based support for mission-critical SAP HR, Payroll, and SuccessFactors EC/ECP applications • Research and troubleshoot issues and providing advice and solutions without the use of SAP notes and patches • Develop, test, package, and deliver fixes for issues in complex, integrated and highly configured environments • Manage one or more key assigned accounts as a technical/functional advisor • Collaborate with team members in a virtual team environment • Contribute to knowledge-sharing methodologies, diagnostic tools, and creative processes to improve client experience

🎯 Requirements

• At least 10 years of relevant SAP HR/Payroll experience for US and Canada • SuccessFactors Employee Central/Employee Central experience is highly preferred • Solve customer issues using methodical troubleshooting based on expert knowledge of SAP HR/Payroll functionality and technology in complex ERP environments • Provide remote-based functional support & training for all aspects of the functional and technical features of SAP HR/Payroll • Extensive and in-depth knowledge of all aspects of SAP Payroll and Time Management configuration • Deep knowledge of US and Canadian payroll statutory regulations and org management • A track record of successful roles in several SAP implementation or upgrade projects • SAP certification(s) preferred • Expertise with SAP 4.x and ECC, including full life-cycle implementation experience

🏖️ Benefits

• Medical, Dental, and Vision insurance • Disability insurance • Paid Parental Leave • 401(k) program • Generous Paid time off (PTO)