Director, PDM Planning & Operations

🕒 October 9

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

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Risepoint

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.

📋 Description

• Serve as the business owner for Partner Data Manager (PDM), shaping its multi-year vision and translating Risepoint’s business and transformation priorities into a roadmap, priorities, and business requirements • Represent the business voice in roadmap trade-off decisions with Business Technology • Build and maintain an intake and prioritization process for enhancement requests • Develop business cases and value justifications for proposed PDM investments • Identify UX friction points and data/functionality gaps and champion improvements • Serve as the primary point of accountability for PDM within Partner Support • Act as liaison to Business Technology on PDM-related initiatives, escalating and resolving cross-functional roadblocks • Maintain a cross-functional view of PDM’s connections to adjacent systems and processes • Own post-release follow-through, gather feedback, and incorporate lessons learned into future changes • Ensure a prioritized, business-aligned PDM roadmap is jointly owned with Business Technology’s Product Owner • Ensure enhancement requests follow a clear intake and prioritization process • Identify and address key UX pain points and data/functionality gaps • Help major PDM releases land with minimal disruption through advance stakeholder preparation

🎯 Requirements

• 8+ years of experience in business systems, enterprise application management, or product/program leadership • 3+ years in a director-level or equivalent strategic leadership role • Demonstrated experience owning a roadmap or product strategy for a business-critical system, ideally in partnership with a separate technical/IT product or delivery team • 5+ years of people leadership experience, including experience managing managers • Experience with business case development, prioritization frameworks, and cross-functional stakeholder management at the executive level • Higher education, ed-tech, or partner/affiliate-based business experience is great to have • Experience supporting or leading organizational transformation initiatives involving technology systems is great to have

🏖️ Benefits

• Equal-opportunity employer • Diverse and inclusive workforce

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