AV Systems Solutions Engineer

🕒 June 16

🇺🇸 United States – Remote

💵 $110k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Rockbot

WebsiteLinkedInAll Job Openings

51 - 200 employees

📱 Media

Media

Rockbot is a company founded in 2010 that empowers businesses to enhance in-location experiences through media. They provide a comprehensive platform that includes music for business, digital signage, streaming TV, and customer engagement solutions. Rockbot serves both large corporations and thousands of small to medium-sized businesses, making it simpler for them to deliver top-tier customer experiences within their physical spaces.

📋 Description

• Own the Technical Sales Narrative • Partner with Account Executives to qualify, scope, solution, and close mid-market and enterprise opportunities • Lead technical discovery conversations to understand customer infrastructure • Design solution configurations that fit the customer’s operational reality • Own the technical sections of RFP responses, security questionnaires, and SOW inputs • Support the sales process as the subject matter expert in both the Rockbot software platform and the integration into the customer environment. • Complete Rockbot certification across Music, TV, Signage, and Advertising • Conduct proof-of-concept deployments and trials where needed. • Manage and surface recurring objections, integration gaps, and market feedback to Product and Engineering.

🎯 Requirements

• 5+ years in pre-sales, solutions engineering, technical sales, AV systems, media technology, or related customer-facing technical roles • Comfort in a technical conversation with IT, operations, or infrastructure teams • Hands-on experience with hardware/software integrations, networking fundamentals, and custom software integrations • Experience with in-venue technology (AV systems, digital signage, streaming media devices, or IoT) strongly preferred • Strong demo and presentation skills • Experience working with Salesforce, Google Suite, and technical documentation tools • Excellent written communication skills for RFPs, technical summaries, and internal documentation.

🏖️ Benefits

• Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. • Variable compensation tied to supported deals closed and solutions KPIs. • Employee benefits include health insurance, retirement plans, paid time off, flexible work hours, and professional development opportunities.