Senior Strategy & Operations Manager, Psych

🕒 August 12

🇺🇸 United States – Remote

💵 $166k - $192.8k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Rula

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• Partner with leaders across Clinical, Operations, Growth, Product, Finance, and Analytics to define long-term strategy • Evaluate new business opportunities • Translate high-impact ideas into actionable pilots and scalable initiatives • Define the path to 5x the business over the next 3 years • Research, scope, and pilot new service launches or business lines • Analyze patient and payor LTVs to improve unit economics • Frame ambiguous business problems and influence executive stakeholders • Build financial models and analyze data • Lead complex, cross-functional initiatives from strategy through execution • Develop scalable operating models, analytics, and cross-functional execution plans • Facilitate alignment and navigate challenging or ambiguous business decisions • Help shape the future growth of Rula’s psychiatry business and expand access to psychiatric care

🎯 Requirements

• 7+ years of experience across management consulting, strategy and operations, business operations, corporate strategy, or similar strategy and operations roles within high-growth startups or mid-sized companies • Advanced proficiency in Google Sheets and Excel • Experience building complex financial models, leveraging advanced formulas, and analyzing large datasets • Ability to translate strategic objectives into scalable operating models, analytics, and cross-functional execution plans • Exceptional written and verbal communication skills • Ability to synthesize complex topics and influence executive-level stakeholders • Strong executive presence • Experience partnering directly with senior leaders, facilitating alignment, and navigating challenging or ambiguous business decisions • Ability to independently lead complex, cross-functional initiatives from strategy through execution • Must be based in the United States; Rula is currently not hiring in Hawaii • Preferred: experience at a high-growth technology company, with healthcare or digital health experience preferred • Preferred: experience using business intelligence tools such as Looker and working knowledge of SQL • Preferred: experience leading annual, strategic, or company-wide operational planning processes • Preferred: experience launching and scaling new products, services, business lines, or other 0→1 initiatives • Preferred: experience evaluating M&A, partnerships, adjacent markets, or corporate development opportunities

🏖️ Benefits

• 100% remote work environment • Working hours to support a healthy work-life balance • Attractive pay and benefits with full transparency of pay ranges • Medical, dental, vision, life, disability, and FSA/HSA benefits • 401(k) plan access • Generous time-off policies, including 2 company-wide shutdown weeks each year for most employees • Paid parental leave for birthing, non-birthing, adopting, and fostering parents • Employee Assistance Program (EAP) • Quarterly department stipend for team-building activities or in-person gatherings • Community and employee resource groups • New hire home office stipend • $50 monthly stipend for internet or cell phone expenses • Year-round wellness initiatives • $50/month wellness stipend